#22192 - Self-Advocacy Skills for Nurses: Dealing with Incivility, Bullying and Workplace Violence Part I Self-Study

Question Title

* 1. Bullying is harassment that involves intimidating behavior and is usually repetitive.

True

False

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* 2. In many recent studies, most nurses have experienced workplace physical or emotional bullying/violence.

True

False

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* 3.
Nurses almost always positively intervene when they witness bullying/uncivil behaviors.

True

False

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* 4. It is reported that bullying persists because:

a. Bullies are not held accountable

b. People say nothing

c. People fear retaliation if they speak up

d. All of the above

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* 5. The ANA Scope and Standards does NOT give direction about appropriate nurse action regarding bullying and incivility in the workplace.

True

False

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* 6. The costs of disruptive behavior include:

a. Lost productivity

b. Increased absenteeism

c. Psychological and physical harm

d. All the above

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* 7. Disruptive behavior in the workplace does not affect patient safety, medical errors and preventable adverse outcomes.

True

False

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* 8. One of the factors contributing to increased bullying is:

a. Strong organization policies about standards of behavior

b. All nurses in the organization of the same generation

c. Significant organizational change

d. Adequate staffing

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* 9. The more passive behaviors can be the most damaging and persuasive.

True

False

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* 10. According to the ANA Scope and Standards of Practice nurses are accountable to:

a. Speak up when they observe bullying or incivility in the workplace.

b. Assess and continually improve their own communication and conflict management skills.

c. Participate in professional organizations.

d. All of the above.

Question Title

* 11. TO WHAT EXTENT DID COMPLETING THIS SELF-STUDY ALLOW YOU TO ACHIEVE THE OUTCOME BELOW:

After reading the article, I will be able to discuss the phenomenon of violence towards nurses and medical personnel in the clinical setting, identify causes, and present approaches that can assist in addressing the issue.

Strongly agree

Agree

Neither agree nor disagree

Disagree

Strongly disagree

Question Title

* 12. MEMBERSHIP

ANA-Illinois Member - $8 USD

Member of Organizational Affiliate - PNAI, NAHN-Illinois, IOADN, ISAPN, IACN or IASN (MEMBER RATE) - $8 USD

Non-Member - $15 USD

You will pay at the end of this survey.

Question Title

* 13. Demographics

Name *

Address *

Address 2

City/Town *

State/Province *

ZIP/Postal Code *

Email Address *

Phone Number *

#22192 - Self-Advocacy Skills for Nurses: Dealing with Incivility, Bullying and Workplace Violence Part I Self-Study

Question Title

* 1. Bullying is harassment that involves intimidating behavior and is usually repetitive.

Question Title

* 2. In many recent studies, most nurses have experienced workplace physical or emotional bullying/violence.

Question Title

* 3.
Nurses almost always positively intervene when they witness bullying/uncivil behaviors.

Question Title

* 4. It is reported that bullying persists because:

Question Title

* 5. The ANA Scope and Standards does NOT give direction about appropriate nurse action regarding bullying and incivility in the workplace.

Question Title

* 6. The costs of disruptive behavior include:

Question Title

* 7. Disruptive behavior in the workplace does not affect patient safety, medical errors and preventable adverse outcomes.

Question Title

* 8. One of the factors contributing to increased bullying is:

Question Title

* 9. The more passive behaviors can be the most damaging and persuasive.

Question Title

* 10. According to the ANA Scope and Standards of Practice nurses are accountable to:

Question Title

Question Title

* 12. MEMBERSHIP

Question Title

* 13. Demographics

Question Title

* 14. How many minutes did it take you to read and complete this program?

Question Title

* 15. Suggestions for improvements? Future Topics?

Question Title

* 1. Bullying is harassment that involves intimidating behavior and is usually repetitive.

Question Title

* 2. In many recent studies, most nurses have experienced workplace physical or emotional bullying/violence.

Question Title

* 3. Nurses almost always positively intervene when they witness bullying/uncivil behaviors.

Question Title

* 4. It is reported that bullying persists because:

Question Title

* 5. The ANA Scope and Standards does NOT give direction about appropriate nurse action regarding bullying and incivility in the workplace.

Question Title

* 6. The costs of disruptive behavior include:

Question Title

* 7. Disruptive behavior in the workplace does not affect patient safety, medical errors and preventable adverse outcomes.

Question Title

* 8. One of the factors contributing to increased bullying is:

Question Title

* 9. The more passive behaviors can be the most damaging and persuasive.

Question Title

* 10. According to the ANA Scope and Standards of Practice nurses are accountable to:

Question Title

Question Title

* 12. MEMBERSHIP

Question Title

* 13. Demographics

Question Title

* 14. How many minutes did it take you to read and complete this program?

Question Title

* 15. Suggestions for improvements? Future Topics?

* 3.
Nurses almost always positively intervene when they witness bullying/uncivil behaviors.