21 Questions to UncoverBackground Screening Trends & Best Practices During this season and in the sentiment of being grateful and giving back if you complete the survey, we will donate on your behalf to one of the great charities we work with throughout the year. Check them out! OK Question Title * 1. Tell Us About You! Name Company Email Address OK Question Title * 2. Are you an OPENonline client? Yes No OK Question Title * 3. What is your current role with your company? Owner Executive Management Department Manager Individual Contributor Other (please specify) OK Question Title * 4. What industry do you represent? Healthcare Government Education Retail Financial Manufacturing Staffing Marketing Insurance Other (please specify) OK Question Title * 5. Are you actively involved in the background screening process? Yes No OK Question Title * 6. What is the primary reason you believe employment background checks are important to your organization? To protect clients/customers To enhance workplace safety To identify the best candidates It's mandated by law It's required by corporate office To protect my employees To prevent theft OK Question Title * 7. Does your company’s background screening policy limit the number of years that criminal records are used in an employment decision to: 7 Years 10 Years No limitation because federal/state requirements No limitation because you did not know your background screening provider could limit reports to match your policy OK Question Title * 8. What is considered best practices for employment background checks? Consider only convictions and pending charges Consider only job-relevant convictions Consider only recent-enough convictions to pose significant risk Do not ask about convictions on application All above OK Question Title * 9. With all the lawsuits against employers on disclosure/authorization forms, do you have your disclosure/authorization forms reviewed periodically by legal counsel? Once a year Every 2 years Every 3-4 years Never OK Question Title * 10. I use my background screening provider’s service to collect disclosure/authorization. Yes No I don't know OK Question Title * 11. Which employment screening/hiring tools do you use to evaluate prospective employees? Check all that apply. Criminal record search Verification of employment Form I-9/E-Verify Verification of education Motor vehicle records Substance abuse testing Professional license verification Credit history reports Social media screening OK Question Title * 12. Do you ask candidates if they have been convicted of a crime? Yes, on the application No, we do not ask candidates about prior criminal history Yes, after an offer is made Yes, during the interview Other (please specify) OK Question Title * 13. Do your background checks ever uncover issues/information which you wouldn’t have found? Yes No OK Question Title * 14. What types of resume discrepancies would cause you not to hire a candidate? Professional license Degree/diploma earned Reason for leaving Dates of employment Job title Other (please specify) OK Question Title * 15. How does your company handle the Adverse Action process? Send both pre-adverse and adverse notice Do not send either notice Only send an adverse action notice Only send a pre-adverse action notice OK Question Title * 16. If you conduct Employment Social Media Screening how is it processed? Conducted by Human Resources Department Informally conducted by someone other than the above Conducted by the hiring manager Conducted by a third-party vendor We do not currently do Employment Social Media screening OK Question Title * 17. Reasons your company expects to increase/decrease hiring in 2019? New business and/or business growth Seasonal turnover of current employees Shifting of company priorities Increased need for specialized employees Back-filing positions from retirees Political concerns (immigration laws, political uncertainty, etc.) Other (please specify) OK Question Title * 18. Candidate Experience - What would make it better in 2019? Ability for candidate to complete a background check via mobile device Compliance forms customized to candidate’s state of residence Integration of background screening with our applicant tracking system Digital consent forms with eSignatures Real-time status updates Other (please specify) OK Question Title * 19. What is the most important background screening challenge your company will face in 2019? Ensuring that we are getting all the information we need to make an informed hiring decision Complying with the ever-changing screening laws Improving time-to-hire Reducing our annual spend on background screening Modifying our screening criteria to better reflect the job responsibilities of our employees Proving to management that our background screening program returns value to the organization Improving the candidate experience Other (please specify) OK Question Title * 20. What are the main areas in which you would like to improve your background screening program in 2019? Select all that apply. Reduce time-to-hire Improve screening process efficiency Improve quality information Managing screening cost Candidate experience Meeting regulatory requirements Additional education and account analysis Third party assistance such as OPENonline Other (please specify) OK Question Title * 21. Which 2019 trends in employment background screening are you most interested in for your company? "Ban-the-Box" Initiatives Re-screening employees Employment Social Media Screening Applicant Tracking Systems Regulation Updates on Forms Contractor or Staffing Partner Screening OK YOU COMPLETED 21 QUESTIONS! THANK YOU!