2026 IRMSA Annual Member Feedback Survey

Thank you for being an important part of the IRMSA community.

Your member experience and perspective matter to us. As we look ahead, we want to better understand what is working well, where we can improve, and how we can provide greater value to you as a member.

This brief survey will take just a few minutes to complete. We encourage you to share your views openly, including what IRMSA should start, stop, and continue doing to better meet your needs.

Your feedback will play a key role in shaping our future priorities and strengthening the impact of risk management across South Africa.

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1. Please select your membership type (Required.)

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2. Please provide us with your Membership Number / ID

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3. Please provide us with your valid email

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4. What is your current professional role? (Required.)

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5. How long have you been a member of IRMSA? (Required.)

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6. Which Sector do you currently represent? (Required.)

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7. Which Region are you currently based in? (Required.)

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8. Please indicate if you currently have membership with any of the following Professional Bodies/Institutes. (Required.)

Association of Certified Fraud Examiners (ACFE)

Compliance Institute Southern Africa (CISA)

The Institute of Directors South Africa (IoDSA)

Institute of Commercial Forensic Practitioners (ICFP)

Institute of Internal Auditors (IIA)

Insurance Institute of South Africa (IISA)

The Ethics Institute (TEI)

The South African Institute of Chartered Accountants (SAICA)

South African Institute for Professional Accountants (SAIPA)

Financial Planning Institute of Southern Africa (FPI)

Business Continuity Institute (BCI)

Institute of Risk Management (IRM)

ISACA (Information Systems Audit and Control Association)

South African Insurance Institute (SAIA)

The Ethics Practitioners Association (EPA)

The International Federation of Risk & Insurance Management Associations (IFRIMA)

None of the above

Any other Professional Body/Institute not listed above

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9. On a scale of 1-5, how satisfied are you with the value you receive from your IRMSA membership? (Required.)

1. Very Dissatisfied

2. Dissatisfied

3. Neutral

4. Satisfied

5. Very Satisfied

1. Very Dissatisfied

2. Dissatisfied

3. Neutral

4. Satisfied

5. Very Satisfied

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10. On a scale of 1-5, how familiar are you with the range of benefits and services available to you as an IRMSA member? (Required.)

1. Not at all familiar

2. Slighlty familiar

3. Somewhat familiar

4. Familiar

5. Very familiar

1. Not at all familiar

2. Slighlty familiar

3. Somewhat familiar

4. Familiar

5. Very familiar

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11. On a scale of 1-5, how confident are you that you know how to access and make use of the IRMSA member benefits that are relevant to you? (Required.)

1. Not at all confident

2. Slightly confident

3. Somewhat confident

4. Confident

5. Very confident

1. Not at all confident

2. Slightly confident

3. Somewhat confident

4. Confident

5. Very confident

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12. On a scale of 1-5, how satisfied are you that the below services meet your professional needs? (Required.)

	1. Very Dissatisfied	2. Dissatisfied	3. Neutral	4. Satisfied	5. Very Satisfied
Research and Thought Leadership	Research and Thought Leadership 1. Very Dissatisfied	Research and Thought Leadership 2. Dissatisfied	Research and Thought Leadership 3. Neutral	Research and Thought Leadership 4. Satisfied	Research and Thought Leadership 5. Very Satisfied
Please substantiate if rating is less than satisfied
Technical Library	Technical Library 1. Very Dissatisfied	Technical Library 2. Dissatisfied	Technical Library 3. Neutral	Technical Library 4. Satisfied	Technical Library 5. Very Satisfied
Please substantiate if rating is less than satisfied
Professional Certification (Board Exams)	Professional Certification (Board Exams) 1. Very Dissatisfied	Professional Certification (Board Exams) 2. Dissatisfied	Professional Certification (Board Exams) 3. Neutral	Professional Certification (Board Exams) 4. Satisfied	Professional Certification (Board Exams) 5. Very Satisfied
Please substantiate if rating is less than satisfied
Risk Advisory Projects	Risk Advisory Projects 1. Very Dissatisfied	Risk Advisory Projects 2. Dissatisfied	Risk Advisory Projects 3. Neutral	Risk Advisory Projects 4. Satisfied	Risk Advisory Projects 5. Very Satisfied
Please substantiate if rating is less than satisfied
Training/Learning Offerings	Training/Learning Offerings 1. Very Dissatisfied	Training/Learning Offerings 2. Dissatisfied	Training/Learning Offerings 3. Neutral	Training/Learning Offerings 4. Satisfied	Training/Learning Offerings 5. Very Satisfied
Please substantiate if rating is less than satisfied
Events and Webinars	Events and Webinars 1. Very Dissatisfied	Events and Webinars 2. Dissatisfied	Events and Webinars 3. Neutral	Events and Webinars 4. Satisfied	Events and Webinars 5. Very Satisfied
Please substantiate if rating is less than satisfied

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13. On a scale of 1-5, how would you rate your below experiences with IRMSA? (Required.)

	1. Very Dissatisfied	2. Dissatisfied	3. Neutral	4. Satisfied	5. Very Satisfied
Overall communication received	Overall communication received 1. Very Dissatisfied	Overall communication received 2. Dissatisfied	Overall communication received 3. Neutral	Overall communication received 4. Satisfied	Overall communication received 5. Very Satisfied
Please substantiate if rating is less than satisfied
IRMSA's response time	IRMSA's response time 1. Very Dissatisfied	IRMSA's response time 2. Dissatisfied	IRMSA's response time 3. Neutral	IRMSA's response time 4. Satisfied	IRMSA's response time 5. Very Satisfied
Please substantiate if rating is less than satisfied
Speed at which issues are resolved	Speed at which issues are resolved 1. Very Dissatisfied	Speed at which issues are resolved 2. Dissatisfied	Speed at which issues are resolved 3. Neutral	Speed at which issues are resolved 4. Satisfied	Speed at which issues are resolved 5. Very Satisfied
Please substantiate if rating is less than satisfied
IRMSA's administrative support	IRMSA's administrative support 1. Very Dissatisfied	IRMSA's administrative support 2. Dissatisfied	IRMSA's administrative support 3. Neutral	IRMSA's administrative support 4. Satisfied	IRMSA's administrative support 5. Very Satisfied
Please substantiate if rating is less than satisfied

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14. What would you like IRMSA to STOP doing? (Required.)

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15. What would you like IRMSA to START doing? (Required.)

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16. What would you like IRMSA to CONTINUE doing? (Required.)

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17. Considering the quality and relevance of the Membership Value Proposition and Services offered by IRMSA, how would you rate the membership costs? (Required.)

Low

Medium

Satisfactory

High

Excessive

Low

Medium

Satisfactory

High

Excessive

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18. Please review the statements below and share your thoughts on various potential percentage increases in IRMSA membership fees (Required.)

	0-5%	5-10%	10-15%	15-20%
Too expensive – unlikely to renew	Too expensive – unlikely to renew 0-5%	Too expensive – unlikely to renew 5-10%	Too expensive – unlikely to renew 10-15%	Too expensive – unlikely to renew 15-20%
Somewhat expensive – might consider renewing	Somewhat expensive – might consider renewing 0-5%	Somewhat expensive – might consider renewing 5-10%	Somewhat expensive – might consider renewing 10-15%	Somewhat expensive – might consider renewing 15-20%
Great value – likely to renew	Great value – likely to renew 0-5%	Great value – likely to renew 5-10%	Great value – likely to renew 10-15%	Great value – likely to renew 15-20%

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19. What benefits, services, or initiatives would make your IRMSA membership more valuable? (Required.)

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20. Which of the following areas should IRMSA prioritise over the next 2–3 years?
(Select up to 3) (Required.)

Professional development and training

Advocacy and influence on policy/regulation

Networking and community engagement

Research and thought leadership

Events and conferences

Other (please specify)

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21. Regarding the Risk Advisory offering in the Centre of Excellence, would you be interested in using IRMSA’s panel of advisors for Risk Management consulting and development projects? (Required.)

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22. If you answered YES to the above, please specify where your greatest need would be: (Required.)

Risk Maturity Assessments

Risk Framework Development

Risk Appetite and Tolerance development

Strategic or Operational Risk Assessments

Coaching, mentoring or customised training

Risk reporting

Business Continuity Management

Scenario modelling

Other (please specify)

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23. Would you or your organisation be interested in a "Risk Manager on Call" service offering? (Required.)

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24. If you are currently within a consulting capacity, would you be interested in being on the advisory panel and the risk manager on call panel? (Required.)

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25. Regarding the Annual Risk Report, please select the option which most applies: (Required.)

I contribute to the Risk Report and use it in my organisation.

I read the Annual Risk Report and apply it to risk management activities in my organisation.

I browse through the Report and apply some information occasionally.

I don’t read the report at all.

I would like to contribute to the Risk Report in future.

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26. IRMSA is exploring the following proposed changes to strengthen and modernise its professional designation pathway:

Associate Member → Risk Management Technician (RMT)
Fellow → Risk Management Master (RMM)
CRM Prac NQF Level 6 → CRM Prac NQF Level 7

On a scale from 1-5, how would you rate your level of interest in these proposed changes? (Required.)

1. Not interested at all

2. Not very interested

3. Somewhat interested – I would need more information before deciding

4. Interested – I would consider applying/upgrading

5. Very interested – I would strongly consider applying/upgrading

1. Not interested at all

2. Not very interested

3. Somewhat interested – I would need more information before deciding

4. Interested – I would consider applying/upgrading

5. Very interested – I would strongly consider applying/upgrading

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27. Which of the proposed opportunities would be most relevant to you? (Select all that apply) (Required.)

Risk Management Technician (RMT) – replacing Associate Membership

Risk Management Master (RMM) – replacing Fellow Membership

CRM Prac upgraded from NQF Level 6 to NQF Level 7

All of the above

None of the above

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28. If introduced, how likely would you be to pursue one of the proposed designations/qualifications within the next 2–3 years? (Required.)

Very likely

Likely

Undecided – I need more info

Unlikely

Very unlikely

Very likely

Likely

Undecided – I need more info

Unlikely

Very unlikely

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29. What concerns or barriers might prevent you from pursuing these opportunities? (Required.)

Cost

Entry requirements

Examination/assessment requirements

Time commitment

Work experience requirements

Unclear career benefit

Lack of employer support

Lack of information

Other (please specify)

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30. In your view, how would you expect these proposed changes to impact the value and relevance of IRMSA's professional pathway? (Required.)

Significantly increase its value

Increase its value

Make little difference

Decrease its value

Significantly decrease its value

Unsure

Significantly increase its value

Increase its value

Make little difference

Decrease its value

Significantly decrease its value

Unsure

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31. Overall, do you believe there is sufficient member appetite for IRMSA to introduce these proposed designation and qualification changes? (Required.)

Yes – strong member appetite

Yes – moderate member appetite

Possibly – more information/consultation is required

No – limited member appetite

No – I do not see value in the proposed changes

Unsure

Yes – strong member appetite

Yes – moderate member appetite

Possibly – more information/consultation is required

No – limited member appetite

No – I do not see value in the proposed changes

Unsure

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32. Please provide any comments, suggestions or recommendations regarding the proposed Risk Management Technician, Risk Management Master and CRM Prac NQF Level 7 pathways. (Required.)

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33. Please review the statements below and share your thoughts on various potential percentage increases in IRMSA training fees (Required.)

	0-5%	5-10%	10-15%	15-20%
Too expensive – unlikely to book	Too expensive – unlikely to book 0-5%	Too expensive – unlikely to book 5-10%	Too expensive – unlikely to book 10-15%	Too expensive – unlikely to book 15-20%
Somewhat expensive – might consider booking	Somewhat expensive – might consider booking 0-5%	Somewhat expensive – might consider booking 5-10%	Somewhat expensive – might consider booking 10-15%	Somewhat expensive – might consider booking 15-20%
Great value – likely to book	Great value – likely to book 0-5%	Great value – likely to book 5-10%	Great value – likely to book 10-15%	Great value – likely to book 15-20%

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34. Would you be interested in receiving assistance with customised training solutions for your organisation? (Required.)

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35. IRMSA will be launching its Modular Training Programme, aligned with the Certified Risk Management Practitioner (CRM Prac) curriculum, to help candidates strengthen their knowledge and prepare effectively for the examination.

Would you be interested in participating in this programme? (Required.)

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36. Are there any additional training topics that you would like IRMSA to include in their product offering? (Required.)

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37. How satisfied are you with the quality, relevance, and accessibility of the resources provided in the IRMSA Technical Library? (Required.)

Very Dissatisfied

Dissatisfied

Neutral

Satisfied

Very Satisfied

Very Dissatisfied

Dissatisfied

Neutral

Satisfied

Very Satisfied

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38. What additional topics, resources, or features would you like to see included in the IRMSA Technical Library to better support your professional development? (Required.)

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39. Which event and training formats do you prefer? (Required.)

In-person conferences

Virtual events/webinars

Hybrid (combination of in-person and virtual)

Other (please specify)

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40. What suggestions do you have that could help us improve the quality, relevance, or overall experience of IRMSA events and conferences?
(e.g., new formats, interactive elements, networking opportunities, speaker diversity, venue preferences, etc.) (Required.)

Thank you for your valuable feedback!

2026 IRMSA Annual Member Feedback Survey

Question Title

* 1. Please select your membership type (Required.)

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* 2. Please provide us with your Membership Number / ID

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* 3. Please provide us with your valid email

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* 4. What is your current professional role? (Required.)

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* 5. How long have you been a member of IRMSA? (Required.)

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* 6. Which Sector do you currently represent? (Required.)

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* 7. Which Region are you currently based in? (Required.)

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* 8. Please indicate if you currently have membership with any of the following Professional Bodies/Institutes. (Required.)

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* 9. On a scale of 1-5, how satisfied are you with the value you receive from your IRMSA membership? (Required.)

Question Title

* 10. On a scale of 1-5, how familiar are you with the range of benefits and services available to you as an IRMSA member? (Required.)

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* 11. On a scale of 1-5, how confident are you that you know how to access and make use of the IRMSA member benefits that are relevant to you? (Required.)

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* 12. On a scale of 1-5, how satisfied are you that the below services meet your professional needs? (Required.)

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* 13. On a scale of 1-5, how would you rate your below experiences with IRMSA? (Required.)

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* 14. What would you like IRMSA to STOP doing? (Required.)

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* 15. What would you like IRMSA to START doing? (Required.)

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* 16. What would you like IRMSA to CONTINUE doing? (Required.)

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* 17. Considering the quality and relevance of the Membership Value Proposition and Services offered by IRMSA, how would you rate the membership costs? (Required.)

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* 18. Please review the statements below and share your thoughts on various potential percentage increases in IRMSA membership fees (Required.)

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* 19. What benefits, services, or initiatives would make your IRMSA membership more valuable? (Required.)

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* 20. Which of the following areas should IRMSA prioritise over the next 2–3 years?(Select up to 3) (Required.)

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* 21. Regarding the Risk Advisory offering in the Centre of Excellence, would you be interested in using IRMSA’s panel of advisors for Risk Management consulting and development projects? (Required.)

Question Title

* 22. If you answered YES to the above, please specify where your greatest need would be: (Required.)

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* 23. Would you or your organisation be interested in a "Risk Manager on Call" service offering? (Required.)

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* 24. If you are currently within a consulting capacity, would you be interested in being on the advisory panel and the risk manager on call panel? (Required.)

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* 25. Regarding the Annual Risk Report, please select the option which most applies: (Required.)

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* 27. Which of the proposed opportunities would be most relevant to you? (Select all that apply) (Required.)

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* 28. If introduced, how likely would you be to pursue one of the proposed designations/qualifications within the next 2–3 years? (Required.)

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* 29. What concerns or barriers might prevent you from pursuing these opportunities? (Required.)

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* 30. In your view, how would you expect these proposed changes to impact the value and relevance of IRMSA's professional pathway? (Required.)

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* 31. Overall, do you believe there is sufficient member appetite for IRMSA to introduce these proposed designation and qualification changes? (Required.)

Question Title

* 32. Please provide any comments, suggestions or recommendations regarding the proposed Risk Management Technician, Risk Management Master and CRM Prac NQF Level 7 pathways. (Required.)

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* 33. Please review the statements below and share your thoughts on various potential percentage increases in IRMSA training fees (Required.)

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* 34. Would you be interested in receiving assistance with customised training solutions for your organisation? (Required.)

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* 36. Are there any additional training topics that you would like IRMSA to include in their product offering? (Required.)

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* 37. How satisfied are you with the quality, relevance, and accessibility of the resources provided in the IRMSA Technical Library? (Required.)

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* 38. What additional topics, resources, or features would you like to see included in the IRMSA Technical Library to better support your professional development? (Required.)

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* 39. Which event and training formats do you prefer? (Required.)

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* 40. What suggestions do you have that could help us improve the quality, relevance, or overall experience of IRMSA events and conferences?(e.g., new formats, interactive elements, networking opportunities, speaker diversity, venue preferences, etc.) (Required.)

1. Please select your membership type (Required.)

2. Please provide us with your Membership Number / ID

3. Please provide us with your valid email

4. What is your current professional role? (Required.)

5. How long have you been a member of IRMSA? (Required.)

6. Which Sector do you currently represent? (Required.)

7. Which Region are you currently based in? (Required.)

8. Please indicate if you currently have membership with any of the following Professional Bodies/Institutes. (Required.)

9. On a scale of 1-5, how satisfied are you with the value you receive from your IRMSA membership? (Required.)

10. On a scale of 1-5, how familiar are you with the range of benefits and services available to you as an IRMSA member? (Required.)

11. On a scale of 1-5, how confident are you that you know how to access and make use of the IRMSA member benefits that are relevant to you? (Required.)

12. On a scale of 1-5, how satisfied are you that the below services meet your professional needs? (Required.)

13. On a scale of 1-5, how would you rate your below experiences with IRMSA? (Required.)

14. What would you like IRMSA to STOP doing? (Required.)

15. What would you like IRMSA to START doing? (Required.)

16. What would you like IRMSA to CONTINUE doing? (Required.)

17. Considering the quality and relevance of the Membership Value Proposition and Services offered by IRMSA, how would you rate the membership costs? (Required.)

18. Please review the statements below and share your thoughts on various potential percentage increases in IRMSA membership fees (Required.)

19. What benefits, services, or initiatives would make your IRMSA membership more valuable? (Required.)

20. Which of the following areas should IRMSA prioritise over the next 2–3 years?
(Select up to 3) (Required.)

21. Regarding the Risk Advisory offering in the Centre of Excellence, would you be interested in using IRMSA’s panel of advisors for Risk Management consulting and development projects? (Required.)

22. If you answered YES to the above, please specify where your greatest need would be: (Required.)

23. Would you or your organisation be interested in a "Risk Manager on Call" service offering? (Required.)

24. If you are currently within a consulting capacity, would you be interested in being on the advisory panel and the risk manager on call panel? (Required.)

25. Regarding the Annual Risk Report, please select the option which most applies: (Required.)

27. Which of the proposed opportunities would be most relevant to you? (Select all that apply) (Required.)

28. If introduced, how likely would you be to pursue one of the proposed designations/qualifications within the next 2–3 years? (Required.)

29. What concerns or barriers might prevent you from pursuing these opportunities? (Required.)

30. In your view, how would you expect these proposed changes to impact the value and relevance of IRMSA's professional pathway? (Required.)

31. Overall, do you believe there is sufficient member appetite for IRMSA to introduce these proposed designation and qualification changes? (Required.)

32. Please provide any comments, suggestions or recommendations regarding the proposed Risk Management Technician, Risk Management Master and CRM Prac NQF Level 7 pathways. (Required.)

33. Please review the statements below and share your thoughts on various potential percentage increases in IRMSA training fees (Required.)

34. Would you be interested in receiving assistance with customised training solutions for your organisation? (Required.)

36. Are there any additional training topics that you would like IRMSA to include in their product offering? (Required.)

37. How satisfied are you with the quality, relevance, and accessibility of the resources provided in the IRMSA Technical Library? (Required.)

38. What additional topics, resources, or features would you like to see included in the IRMSA Technical Library to better support your professional development? (Required.)

39. Which event and training formats do you prefer? (Required.)

40. What suggestions do you have that could help us improve the quality, relevance, or overall experience of IRMSA events and conferences?
(e.g., new formats, interactive elements, networking opportunities, speaker diversity, venue preferences, etc.) (Required.)