Each biennium, Oregon state agencies must administer formal surveys to help gauge customer service. This survey is one of the key performance measures DPSST uses as we seek to continuously improve the quality of services we provide.
We will report the results to the Oregon Legislature as part of our biennial budgeting process, and a summary of the results will be published later this year on our website at oregon.gov/DPSST.
This anonymous survey should take 5-10 minutes to complete and will remain open through Sept. 21, 2026. We appreciate you taking the time to provide your feedback and helping DPSST deliver the best possible service for Oregon’s public and private safety professionals.