2026 End-of-Season Survey for the Howard Hopkins Memorial Pool

We are continuously working to improve operations at the Howard Hopkins Memorial Pool. As we plan for next season, your feedback is important to us. Would you please take a few minutes (approximately 8) to complete this survey and share your experience with us?
1.Where do you live? Please select an option from one of the drop-down menus.
PRSA Resident
Non-PRSA Resident
I am a...
2.How often did you visit the pool this season?
3.Which pool programs do you and/or your household participate in? Select all that apply.
4.Did you, or your household, purchase a season pass to the pool this summer?
5.How did you get to the pool this summer (select all that apply)?
6.If you drove and parked a vehicle when visiting the pool this summer, did you have an issue finding parking?
7.What are your thoughts on the new validation system for parking this year?
8.This summer, we opened on Memorial Weekend (hooray!), and the season was extended as long as possible (i.e., September 13th). Please rate your satisfaction with the length of the 2026 pool season. (1 Star = Very Dissatisfied, 5 Stars= Very Satisfied)
9.Level of Service from Pool Staff
10.Pool Schedule & Hours
11.Please let us know why you rated the pool schedule & hours the way you did.
12.Pool Programming (e.g., open swim, lap swim, lessons, etc.)
13.Please let us know why you rated the pool programming the way you did.
14.On a scale of 1 to 5, with 1 being "Poor" and 5 being "Excellent," how would you rate your overall experience at the Howard Hopkins Memorial Pool this season?
Poor
Fair
Good
Very Good
Excellent
15.What was the BEST part of your experience at the pool this season?
16.What areas of the pool's operations or facilities do you think we could improve?
17.There were times this season when the pool had to close because of accidental fecal releases (AFRs) and wildfire smoke. How did these closures affect your visits to the pool this summer?
18.We were able to add a few new amenities to the pool this season! For next year, what are some small amenities you would like to see at the pool? (e.g., more lounge chairs, more shaded areas, etc.)
19.Please use this space for any additional comments you may have regarding the 2026 pool season or any other suggestions for improvements at the Howard Hopkins Memorial Pool