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2025 Loan Experience Survey
We value your membership with Bridge Credit Union! To help us serve you better, please complete the survey at your convenience.
Thank you!
1.
Your name?
2.
What is the name of the representative that assisted you?
*
3.
What type of loan product did we assist you with?
(Required.)
New / Used Auto Loan
Home Loan
Personal Loan
Credit Card
Other (please specify)
*
4.
I experienced the "Bridge Difference". 1-10, 1 = strongly disagree and 10 = strongly agree.
(The Bridge Difference means our staff provided exceptional customer service with a great attitude, offered helpful suggestions and gave relevant information)
(Required.)
1
2
3
4
5
6
7
8
9
10
If answered "strongly disagree" (please specify)
*
5.
I would recommend Bridge to others. 1-10, 1 = strongly disagree and 10 = strongly agree.
(Required.)
1
2
3
4
5
6
7
8
9
10
If answered "strongly disagree" (please specify)
*
6.
The representative offered other products and/or services that would benefit me.
(Required.)
Yes
No
7.
Please provide us with any additional comments and/or suggestions you have on how we can better serve you.
OR
Are there any products and/or services you would like to receive more information about? If yes, please provide what product and/or service you are interested in, and your contact information.
