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2025 Closer to Free In-Person Rider Survey
Your feedback is incredibly valuable to us. Thank you for helping us make the Closer to Free Ride even better!
General
*
1.
Was this your first Closer to Free Ride?
(Required.)
Yes, this was my first ride
No, I have participated in an In-Person Closer to Free Ride before this year
No, I participated as a virtual rider previously
Other (please specify)
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2.
Which route did you ride?
(Required.)
100 Mile
65 Mile
40 Mile
25 Mile
10 Mile
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3.
Please rate your overall satisfaction with the following Closer to Free Ride components.
(Required.)
Very Poor
Poor
Fair
Good
Excellent
Registering for the Ride
Very Poor
Poor
Fair
Good
Excellent
Customer Service and Support
Very Poor
Poor
Fair
Good
Excellent
Closer to Free Website
Very Poor
Poor
Fair
Good
Excellent
General On-Event Experience
Very Poor
Poor
Fair
Good
Excellent
Comments, please:
*
4.
Did you see any of the below advertising for the Closer to Free Ride (check all that apply):
(Required.)
Television
Radio (traditional)
Billboard
Instagram Ads
Magazine or Newspaper
Facebook Ads
Online advertisements
Smilow Care Center
Smilow lobby
None of the above
5.
If this was your FIRST year riding Closer to Free, which of the following circumstances applies to you?
I registered at the referral of a friend/family member who had previously ridden in the Closer to Free Ride
I registered at the referral of a friend/family member who had NOT previously ridden in the Closer to Free Ride (I rode with another first year rider)
I found out about this ride through an ad or through my own research and was not referred by another rider
Other (please specify)
Rewards
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6.
Were you aware of our Fundraising Rewards Program for 2025 ($1000 Home Check-In, $1500 Beach Towel, $2000 Tote Bag, $3000 Premier Circle + Vest + Post-Ride Recognition Event)?
(Required.)
Yes, I was aware of the program and motivated by it
Yes, I was aware but I was not motivated to reach the reward levels
No, I was not aware of the program
Fundraising
7.
Please rate your experience, if any, with the resources you used.
Excellent!
Good
Needs Improvement (please explain below)
Did not know about this resource
Did not want to use this resource
Participant Fundraising Center
Excellent!
Good
Needs Improvement (please explain below)
Did not know about this resource
Did not want to use this resource
Fundraising Guide
Excellent!
Good
Needs Improvement (please explain below)
Did not know about this resource
Did not want to use this resource
Additional Comments
*
8.
What else could we provide or do to support you in your fundraising efforts?
(Required.)
Training Rides
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9.
Did you attend any organized training rides?
(Required.)
Yes
No
*
10.
What else could we provide or do to help you train for the Closer to Free Ride?
(Required.)
Event Check-In
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11.
How did you check-in?
(Required.)
I checked in at Pre-Ride sponsored by Bank of America
I qualified for Home Check-In
I had an extenuating circumstance and had to check in late at the Yale Bowl
Other
*
12.
If you attended Pre-Ride sponsored by Bank of America, what was your experience like?
(Required.)
Excellent
Good
Poor
I did not attend Pre-Ride
13.
What else would you like to see or do at Pre-Ride? If you did not attend Pre-Ride please skip this question.
Event
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14.
How would you rate the Opening Ceremony for each of the following elements?
(Required.)
Poor
Fair
Good
Excellent
Length
Poor
Fair
Good
Excellent
Motivation to Ride
Poor
Fair
Good
Excellent
Safety Messaging
Poor
Fair
Good
Excellent
My Fundraising Impact
Poor
Fair
Good
Excellent
Please share any additional comments.
*
15.
Please rate your satisfaction with the event's logistical elements.
(Required.)
Did not use
Poor
Satisfactory
Good
Excellent
N/A
Signage
Did not use
Poor
Satisfactory
Good
Excellent
N/A
Course Support Vehicles
Did not use
Poor
Satisfactory
Good
Excellent
N/A
Rest Stops
Did not use
Poor
Satisfactory
Good
Excellent
N/A
Bike Tech
Did not use
Poor
Satisfactory
Good
Excellent
N/A
Routes
Did not use
Poor
Satisfactory
Good
Excellent
N/A
Safety
Did not use
Poor
Satisfactory
Good
Excellent
N/A
Medical Support
Did not use
Poor
Satisfactory
Good
Excellent
N/A
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16.
Please rate your satisfaction with our Rest Stops.
(Required.)
Did not use
Poor
Fair
Good
Excellent
N/A
Distance between stops
Did not use
Poor
Fair
Good
Excellent
N/A
Volunteer support
Did not use
Poor
Fair
Good
Excellent
N/A
Food
Did not use
Poor
Fair
Good
Excellent
N/A
Hydration
Did not use
Poor
Fair
Good
Excellent
N/A
Medical Support
Did not use
Poor
Fair
Good
Excellent
N/A
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17.
Please rate your satisfaction with the Finish Line Festival (food, entertainment, overall atmosphere, etc.)
(Required.)
Poor
Fair
Good
Excellent
N/A
Food Truck Village
Poor
Fair
Good
Excellent
N/A
Music/Entertainment
Poor
Fair
Good
Excellent
N/A
Beer and Wine Garden
Poor
Fair
Good
Excellent
N/A
Kids and Family Activities
Poor
Fair
Good
Excellent
N/A
Overall Atmosphere
Poor
Fair
Good
Excellent
N/A
Sponsor Tents
Poor
Fair
Good
Excellent
N/A
Comments, please:
*
18.
Did you purchase any CTF Ride merchandise at Pre-Ride sponsored by Bank of America or on Ride Day?
(Required.)
Yes
No
Please share any thoughts on additional items you'd like to see us carry in the shop!
And some final questions...
*
19.
Do you feel you know enough about where and how your fundraising dollars are put to work at Smilow Cancer Hospital and Yale Cancer Center?
(Required.)
Yes
No
I'm Not Sure
Comments
*
20.
Do you plan to participate in the 2026 Closer to Free Ride?
(Required.)
Yes!
Maybe
No
Any comments?
21.
What can we do to make the Closer to Free Ride an even better experience?
22.
If you would like us to follow up with you on any of your feedback, please provide your name here. Thank you!
