2025 Premier Surgical Patient Survey

Dear Patient, Thank you for choosing Premier Surgical in Knoxville, Cleveland and Johnson City, TN. Your feedback is important to us. To help us keep improving, we'd appreciate it if you'd please complete this brief survey about your experience. 
1.Which Premier Surgical provider did you see?(Required.)
2.Which Premier Surgical office did you visit?(Required.)
3.How would you rate the ability to make a timely appointment with your surgeon or provider?
Excellent
Good 
Fair 
Poor
4.How would you rate the amount of time you spent in our Waiting or Exam Room before seeing your Provider?
Excellent
Good
Fair
Poor
5.How well did your Premier Surgical Provider explain your procedure and answer your questions?
Excellent
Good
Fair
Poor
6.If you had a procedure, did you receive educational material BEFORE your surgery from your Premier Surgical surgeon or staff?
7.AFTER the procedure did you receive Pre-op or Discharge instructions from your Premier Surgical surgeon or nurse?
8.How would you rate the courtesy and professionalism of the Premier Surgical nursing and office personnel you encountered?
Excellent
Good
Fair
Poor
9.*If you DID NOT have an Ultrasound, please SKIP THIS QUESTION.*
Otherwise, if you DID have an ultrasound at a Premier Surgical office (not at a hospital), how would you rate the courtesy and professionalism of your Premier Ultrasound Tech?
Excellent
Good
Fair
Poor
10.*If you DID NOT contact the Premier Surgical Billing office, please SKIP THIS QUESTION.*
Otherwise, if you did contact the Premier Surgical Billing Office or your Premier Surgeon's office about your bill, how would you rate the courtesy and professionalism of the staff you spoke with?
Excellent
Good
Fair
Poor
11.How would you rate the cleanliness and comfort of the Premier Surgical office you visited?
Excellent
Good
Fair
Poor
12.Overall, how would you rate your experience with the Premier Surgical office you visited?
Excellent
Good
Fair
Poor
13.Would you recommend Premier Surgical to your family or friends?
14.What could we have done better to improve your experience with Premier Surgical?
15.Is there a Premier Surgical provider or staff member that you'd like to recognize?
16.If you have an UNRESOLVED ISSUE that you would like to speak with the manager of your Premier Surgical office about, please provide your name and phone number.
Thank you for choosing Premier Surgical for your care. We would appreciate it if you would rate us on Google Reviews. Please CLICK HERE to leave a Google Review. Thank you!