Membership Satisfaction Survey

Thank you for participating in this NAMTA Membership Satisfaction survey.

NAMTA is determined to increase the value of your membership.

The Arts, Crafts, and Creative Product Materials industry has its share of challenges but also an array of opportunities on the horizon.

This survey will take a few minutes to complete and your input, along with those of other NAMTA members, will help shape the association’s strategic plans.

Upon completing the survey, you will be entered for an opportunity to win valuable prizes. NAMTA will be giving away 5 -$50 visa gift cards and 2- President's reception tickets.

Thank you.
General Membership Questions

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* 1. Please select which most appropriately describes your role in your company/organization's NAMTA Membership:

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* 2. What is your NAMTA membership category?

If you did not select: Retailer/Buyer, please skip to question #4

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* 3. If you answered Retailer/Buyer, which of the following best describes your business?

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* 4. How would you describe your company/organization:

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* 5. What is the size of your company in terms of total employees?

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* 6. How long have you been a NAMTA member?

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* 7. What are your biggest business challenges?

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* 8. What barriers, if any, prevent you from engaging more with the association?

Member Benefits

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* 9. NAMTA provides benefits to the association members (certification programs + education resources, services, affinity programs, etc.). Please use the arrows (or drag) to rank the member benefits below in order of most to least valuable to your business:

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* 10. NAMTA members belong to many associations and organizations. Are there any specific benefits you receive from these other associations and organizations that you think NAMTA should consider providing because they would be of value to NAMTA members?

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* 11. Have you attended a NAMTA Connect session?

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* 12. NAMTA offers The Studio as an exclusive member benefit. In The Studio you will find archived NAMTA Connect recordings, the Creative Product Certification Program, Essential Manager’s Toolkit Training Program, Keynotes from Creativation events, and Roundtables and Member information. Have you accessed the Studio?

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* 13. Please indicate which of these subjects you would like to see NAMTA provide more information:

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* 14. NAMTA produces a monthly digital member email newsletter. Do you read the eNews?

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* 15. Are you aware that members can submit non-product company information (employee promotions, community activities, awards, etc.) to be in eNews, including pictures and logos.

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* 16. Would you be interested in advertising your business in NAMTA’s eNews?

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* 17. What type of information do you find most useful in eNews? Check all that apply:

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* 18. NAMTA also produces a monthly email newsletter called Creative Happenings, a collection of art, craft, and creative materials related articles and information collected from across the internet. Do you read Creative Happenings?

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* 19. If you read Creative Happenings, on a scale of 1-5 with five being very interesting/useful, please rate Creative Happenings: (please proceed to the next question if you do not read Creative Happenings)

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* 20. What other art, craft, or creative materials-related magazines, emails and/or blogs do you read regularly?

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* 21. Have you or do you plan to complete the Creative Products Certification Program (CPC)?

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* 22. Did you receive the 2023 Creative Outlook industry survey report?

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* 23. Would you like to see NAMTA offer more data/research as an exclusive member benefit?

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* 24. Do you utilize NAMTA's membership directory?

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* 25. NAMTA aims to provide year-round educational opportunities, industry-leading research, affinity programs, and a compelling trade show experience, all while fostering creative partnerships among the fine art, craft, and creative materials industry. How well do you think our association meets your needs as a member?

Trade Show

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* 26. Have you attended Creativation by NAMTA?

If you selected: Yes, I have attended Creativation by NAMTA please skip to question #28

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* 27. If you have NOT attended the Creativation by NAMTA in the past three (3) years, please check below the items that best describe why you have not attended.

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* 28. What other industry-related trade shows do you regularly attend?

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* 29. Do you attend any of these dealer shows?

Communication & Support

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* 30. How satisfied are you with the communication from the association (e.g., newsletters, updates, customer service)?

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* 31. If you have contacted the NAMTA staff regarding any membership inquiries or issues, how responsive was the association?

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* 32. If you have completed NAMTA surveys (post-show, location, NAMTA Connect Feedback, etc.) how well do you feel your feedback is considered and acted upon by the association?

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* 33. How easy is it to navigate the association’s website and online resources?

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* 34. How do you prefer to receive updates and information from the association? Select all that apply.

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* 35. Which, if any, social media platforms do you follow NAMTA on?

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* 36. What type of content would you like to see NAMTA post on social media?

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* 37. Would you find value in collaborating with NAMTA on social media (Instagram live, etc.)?

Final Thoughts & Contact Info

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* 38. How likely are you to recommend our association to other businesses in the art and crafts industry?

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* 39. Do you have any other thoughts or comments that you would like to share about NAMTA?

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* 40. Fill out your contact information below to be entered in a drawing to win.

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