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APAC Automation Award of the Year

Recognises an MSP partner who has demonstrated efficiency with a clear reduction in manual administrative tasks within an IT environment by leveraging a tool or set of tools within the Kaseya product suites, with processes to enhance the end-user benefit and experience.

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* 1. Contact Info:

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* 2. What Kaseya suite of tools, processes and/or integrations does your team utilise to increase the speed and efficiency with how they respond to and manage your customers?

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* 3. Provide specific use cases for how these tools, processes and/or integrations save technicians time and allow you to respond to customers quicker, i.e. what tasks and manual work have you been able to eliminate? How frequently do customers/ end users leverage this process or processes?

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* 4. How much time on average, do these tools, processes and/or integrations save your MSP each week?

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* 5. Describe the manual work/additional tasks your team had to perform before you introduced these new tools/processes and/or integrations. What tasks and/or tools have you been able to eliminate or streamline by leveraging automation?

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* 6. How many customers/ end users use this process or processes?

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