2023 Community Survey

The City Council is seeking input from the community to better understand resident satisfaction from the past year and to help prioritize projects and programs for 2023.

Please complete this short, 10 minute survey by February 28, 2023, to be entered into a drawing to win a $100 gift card. Your identity will be kept confidential.

Focus on Community First
San Fernando aims to provide a high standard for service and quality of life for San Fernando taxpayers. The City is dedicated to increase opportunities and support for residents to secure basic needs, obtain quality education, decent work, and family services.

Question Title

* 1. How would you rate the overall quality of life and services offered by the City of San Fernando in the past year?

1- Lowest Rating

5- Highest Rating

1- Lowest Rating

5- Highest Rating

Question Title

* 2. How would you rate public safety in the City of San Fernando in the past year?

1- Lowest Rating

5- Highest Rating

1- Lowest Rating

5- Highest Rating

Question Title

* 3. Rate your priorities to improve public safety in 2023.

	Lowest Priority				Highest Priority
Increase patrolling.	Increase patrolling. Lowest Priority	Increase patrolling.	Increase patrolling.	Increase patrolling.	Increase patrolling. Highest Priority
Increase traffic enforcement for things like speeding, driver behavior, etc.	Increase traffic enforcement for things like speeding, driver behavior, etc. Lowest Priority	Increase traffic enforcement for things like speeding, driver behavior, etc.	Increase traffic enforcement for things like speeding, driver behavior, etc.	Increase traffic enforcement for things like speeding, driver behavior, etc.	Increase traffic enforcement for things like speeding, driver behavior, etc. Highest Priority
More police-related community events and programs like chat with the chief, national night out, SFPD open house, community academy, etc.	More police-related community events and programs like chat with the chief, national night out, SFPD open house, community academy, etc. Lowest Priority	More police-related community events and programs like chat with the chief, national night out, SFPD open house, community academy, etc.	More police-related community events and programs like chat with the chief, national night out, SFPD open house, community academy, etc.	More police-related community events and programs like chat with the chief, national night out, SFPD open house, community academy, etc.	More police-related community events and programs like chat with the chief, national night out, SFPD open house, community academy, etc. Highest Priority
Address theft of catalytic converters, burglary, and other property-related crimes.	Address theft of catalytic converters, burglary, and other property-related crimes. Lowest Priority	Address theft of catalytic converters, burglary, and other property-related crimes.	Address theft of catalytic converters, burglary, and other property-related crimes.	Address theft of catalytic converters, burglary, and other property-related crimes.	Address theft of catalytic converters, burglary, and other property-related crimes. Highest Priority
Address homelessness.	Address homelessness. Lowest Priority	Address homelessness.	Address homelessness.	Address homelessness.	Address homelessness. Highest Priority

Question Title

* 4. How would you rate the City's overall communication and engagement in the past year?
(this may include mailed postcards, social media, text alerts, and the City Manager's monthly report)

1- Lowest Rating

5- Highest Rating

1- Lowest Rating

5- Highest Rating

Question Title

* 5. The City is looking to redesign its website, better use technology, and make it easier to access City Hall. What are your priorities to make the City more accessible to you?

	Lowest Priority				Highest Priority
Pay bills online.	Pay bills online. Lowest Priority	Pay bills online.	Pay bills online.	Pay bills online.	Pay bills online. Highest Priority
Request service for issues such as potholes, graffiti, etc. through an app or the City website.	Request service for issues such as potholes, graffiti, etc. through an app or the City website. Lowest Priority	Request service for issues such as potholes, graffiti, etc. through an app or the City website.	Request service for issues such as potholes, graffiti, etc. through an app or the City website.	Request service for issues such as potholes, graffiti, etc. through an app or the City website.	Request service for issues such as potholes, graffiti, etc. through an app or the City website. Highest Priority
Provide free, public wi-fi at parks and near City Hall.	Provide free, public wi-fi at parks and near City Hall. Lowest Priority	Provide free, public wi-fi at parks and near City Hall.	Provide free, public wi-fi at parks and near City Hall.	Provide free, public wi-fi at parks and near City Hall.	Provide free, public wi-fi at parks and near City Hall. Highest Priority
A social media feed on the City website.	A social media feed on the City website. Lowest Priority	A social media feed on the City website.	A social media feed on the City website.	A social media feed on the City website.	A social media feed on the City website. Highest Priority
Easy to find City Council meeting agendas, minutes, and previous Council motions on the City website.	Easy to find City Council meeting agendas, minutes, and previous Council motions on the City website. Lowest Priority	Easy to find City Council meeting agendas, minutes, and previous Council motions on the City website.	Easy to find City Council meeting agendas, minutes, and previous Council motions on the City website.	Easy to find City Council meeting agendas, minutes, and previous Council motions on the City website.	Easy to find City Council meeting agendas, minutes, and previous Council motions on the City website. Highest Priority

Question Title

* 6. How would you rate the City's parks, recreation programs, and events in the past year?

1- Lowest Rating

5- Highest Rating

1- Lowest Rating

5- Highest Rating

Question Title

* 7. Which City park do you visit? (select multiple, if applicable)

Las Palmas Park.

Pioneer Park.

Pacoima Wash Natural Park.

Recreation Park.

Rudy Ortega Sr. Park.

Layne Park.

Kalisher Pocket Park.

None of the above

Question Title

* 8. What could improve your experience at City parks?
(this question is optional)

Question Title

* 9. Which recreation programs would most interest you at City parks? (select up to 3)

Yoga, exercise, zumba, dance classes.

Camping and hiking trips.

Personal finance classes.

New park amenities and recreation activities.
(please write suggestions below)

Question Title

* 10. How would you rate overall transportation options and getting around the City in the past year?
(this may include options for walking and biking, taking the trolley/bus, traffic, and quality of roads and sidewalks)

1- Lowest Rating

5- Highest Rating

1- Lowest Rating

5- Highest Rating

Question Title

* 11. Rate the following transportation priorities for 2023.

	Lowest Priority				Highest Priority
Make it safer and greener to walk in San Fernando by improving lighting, signs, crosswalks, etc.	Make it safer and greener to walk in San Fernando by improving lighting, signs, crosswalks, etc. Lowest Priority	Make it safer and greener to walk in San Fernando by improving lighting, signs, crosswalks, etc.	Make it safer and greener to walk in San Fernando by improving lighting, signs, crosswalks, etc.	Make it safer and greener to walk in San Fernando by improving lighting, signs, crosswalks, etc.	Make it safer and greener to walk in San Fernando by improving lighting, signs, crosswalks, etc. Highest Priority
Develop a parking permit program in residential areas.	Develop a parking permit program in residential areas. Lowest Priority	Develop a parking permit program in residential areas.	Develop a parking permit program in residential areas.	Develop a parking permit program in residential areas.	Develop a parking permit program in residential areas. Highest Priority
Make it safer and greener to bike through new bike lanes and bike parking.	Make it safer and greener to bike through new bike lanes and bike parking. Lowest Priority	Make it safer and greener to bike through new bike lanes and bike parking.	Make it safer and greener to bike through new bike lanes and bike parking.	Make it safer and greener to bike through new bike lanes and bike parking.	Make it safer and greener to bike through new bike lanes and bike parking. Highest Priority
Improvements to the Mission City Trolley and Metro bus stops.	Improvements to the Mission City Trolley and Metro bus stops. Lowest Priority	Improvements to the Mission City Trolley and Metro bus stops.	Improvements to the Mission City Trolley and Metro bus stops.	Improvements to the Mission City Trolley and Metro bus stops.	Improvements to the Mission City Trolley and Metro bus stops. Highest Priority

Question Title

* 12. How would you rate the City's overall response to extreme heat, drought, and greening the community in the past year?

1- Lowest Rating

5- Highest Rating

1- Lowest Rating

5- Highest Rating

Question Title

* 13. Rate the following priorities for 2023 to address extreme heat, drought, and greening.

	Lowest Priority				Highest Priority
Plant more trees in the City's parkways.	Plant more trees in the City's parkways. Lowest Priority	Plant more trees in the City's parkways.	Plant more trees in the City's parkways.	Plant more trees in the City's parkways.	Plant more trees in the City's parkways. Highest Priority
Add more parks, green spaces, and repurpose underutilized spaces like alleys.	Add more parks, green spaces, and repurpose underutilized spaces like alleys. Lowest Priority	Add more parks, green spaces, and repurpose underutilized spaces like alleys.	Add more parks, green spaces, and repurpose underutilized spaces like alleys.	Add more parks, green spaces, and repurpose underutilized spaces like alleys.	Add more parks, green spaces, and repurpose underutilized spaces like alleys. Highest Priority
Focus on clean / renewable energy incentive programs like solar, etc.	Focus on clean / renewable energy incentive programs like solar, etc. Lowest Priority	Focus on clean / renewable energy incentive programs like solar, etc.	Focus on clean / renewable energy incentive programs like solar, etc.	Focus on clean / renewable energy incentive programs like solar, etc.	Focus on clean / renewable energy incentive programs like solar, etc. Highest Priority
Increase public electric car charging stations.	Increase public electric car charging stations. Lowest Priority	Increase public electric car charging stations.	Increase public electric car charging stations.	Increase public electric car charging stations.	Increase public electric car charging stations. Highest Priority
New program to install drought-tolerant lawns and landscaping for residents.	New program to install drought-tolerant lawns and landscaping for residents. Lowest Priority	New program to install drought-tolerant lawns and landscaping for residents.	New program to install drought-tolerant lawns and landscaping for residents.	New program to install drought-tolerant lawns and landscaping for residents.	New program to install drought-tolerant lawns and landscaping for residents. Highest Priority
Add more cooling centers.	Add more cooling centers. Lowest Priority	Add more cooling centers.	Add more cooling centers.	Add more cooling centers.	Add more cooling centers. Highest Priority

Question Title

* 14. How would you rate the City's overall response to preserving beautiful homes and neighborhoods in the past year?

1- Lowest Rating

5- Highest Rating

1- Lowest Rating

5- Highest Rating

Question Title

* 15. Rate the following priorities for preserving beautiful homes and neighborhoods for 2023.

	Lowest Priority				Highest Priority
Create new affordable housing options.	Create new affordable housing options. Lowest Priority	Create new affordable housing options.	Create new affordable housing options.	Create new affordable housing options.	Create new affordable housing options. Highest Priority
Provide low-cost home improvement loans.	Provide low-cost home improvement loans. Lowest Priority	Provide low-cost home improvement loans.	Provide low-cost home improvement loans.	Provide low-cost home improvement loans.	Provide low-cost home improvement loans. Highest Priority
Enforce property maintenance standards.	Enforce property maintenance standards. Lowest Priority	Enforce property maintenance standards.	Enforce property maintenance standards.	Enforce property maintenance standards.	Enforce property maintenance standards. Highest Priority
Support regular neighborhood cleanup events.	Support regular neighborhood cleanup events. Lowest Priority	Support regular neighborhood cleanup events.	Support regular neighborhood cleanup events.	Support regular neighborhood cleanup events.	Support regular neighborhood cleanup events. Highest Priority
Address graffiti.	Address graffiti. Lowest Priority	Address graffiti.	Address graffiti.	Address graffiti.	Address graffiti. Highest Priority

2023 Community Survey

Question Title

* 1. How would you rate the overall quality of life and services offered by the City of San Fernando in the past year?

Question Title

* 2. How would you rate public safety in the City of San Fernando in the past year?

Question Title

* 3. Rate your priorities to improve public safety in 2023.

Question Title

* 4. How would you rate the City's overall communication and engagement in the past year?(this may include mailed postcards, social media, text alerts, and the City Manager's monthly report)

Question Title

* 5. The City is looking to redesign its website, better use technology, and make it easier to access City Hall. What are your priorities to make the City more accessible to you?

Question Title

* 6. How would you rate the City's parks, recreation programs, and events in the past year?

Question Title

* 7. Which City park do you visit? (select multiple, if applicable)

Question Title

* 8. What could improve your experience at City parks?(this question is optional)

Question Title

* 9. Which recreation programs would most interest you at City parks? (select up to 3)

Question Title

* 10. How would you rate overall transportation options and getting around the City in the past year?(this may include options for walking and biking, taking the trolley/bus, traffic, and quality of roads and sidewalks)

Question Title

* 11. Rate the following transportation priorities for 2023.

Question Title

* 12. How would you rate the City's overall response to extreme heat, drought, and greening the community in the past year?

Question Title

* 13. Rate the following priorities for 2023 to address extreme heat, drought, and greening.

Question Title

* 14. How would you rate the City's overall response to preserving beautiful homes and neighborhoods in the past year?

Question Title

* 15. Rate the following priorities for preserving beautiful homes and neighborhoods for 2023.

* 4. How would you rate the City's overall communication and engagement in the past year?
(this may include mailed postcards, social media, text alerts, and the City Manager's monthly report)

* 8. What could improve your experience at City parks?
(this question is optional)

* 10. How would you rate overall transportation options and getting around the City in the past year?
(this may include options for walking and biking, taking the trolley/bus, traffic, and quality of roads and sidewalks)