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2023 Tell Us More Survey
Plannernet & Small Business Owner Feedback
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1.
Contact Information
(Required.)
Name
*
Company
*
City/Town
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State/Province
Country
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Email Address
*
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2.
What service(s) does your business provide for Plannernet clients?
(Required.)
Meeting Services
Audio Visual Services
Both - Meeting & AV Services
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3.
Why did you choose the route of being a small business owner?
Select all that apply.
(Required.)
To choose the work I love
To build a variety of relationships with a variety of clients
To set my own hours
To work wherever I want
To control my earning potential
To control my brand and my work product
To simply try something new after years as a full-time employee
To earn additional income on top of my full-time job
To have overall flexibility
To control my own job security
To earn an additional, flexible income while serving as a primary caregiver
Other (please specify)
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4.
How satisfied are you to own your own business?
(Required.)
Extremely satisfied - It’s paying off!
Satisfied - It works for me
Dissatisfied - The challenges are outweighing the benefits
Extremely dissatisfied - Likely stepping away in the near future
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5.
Most of my meetings & events business comes from:
(Required.)
Pre-existing industry relationships
Plannernet's Clients
City and community business and events
The company I was previously employed by
Other marketplaces
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6.
What are the greatest obstacles that your business is facing this next year?
Select all that apply.
(Required.)
Growing demand and concurrent opportunities; requiring me to be more selective
Overcommitted and/or overworked
Short lead-times from customers
Shortage of talent to support my business
Difficulty finding clients
Too few opportunities
Too few clients
Inconsistency & periods of limited opportunities
Rising costs of doing business
General concerns with business revenue
Challenges with benefits as an employer
General concerns about market conditions and economy
Ongoing impacts of the pandemic
General business administration duties
Other
None
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7.
In the next year, my business plans to do the following:
Select all that apply.
(Required.)
Expand my services
Grow my team
Update my certifications
Market to new clients
Grow my social marketing efforts
Engage with Plannernet more
Take a full-time opportunity with an organization & keep my business going on the side
Host more partnership meetings with my clients
Take a full-time opportunity and close my business
Attend more networking functions and conferences to grow my business
Raise my rates
Reduce my services
Close my business
Other
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8.
Plannernet's greatest value to my business is:
Select all that apply.
(Required.)
Aggregation of a variety of customers and work
Access to new customers that I wouldn’t typically work with directly
Lucrative opportunities
Flexible, easy & efficient opportunities and payment
Easy contracting process – reducing cumbersome contracting processes with multiple clients
Development of professional relationships
Expansion of business
Increased revenue
Participation in a community of industry professionals
Dedicated team to liaison and troubleshoot with Clients
Centralized business administration in the Supplier Portal
Other (please specify)
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9.
Plannernet can better market and promote my business by:
Select all that apply.
(Required.)
Showcasing my certifications, skills, and overall capabilities to Clients more effectively
Enhancing & improving my Supplier Profile to show more information (such as insurances, photos of team and work product, my website, and my customer testimonials)
Spotlighting my business for customers
Allowing my business to advertise within Plannernet newsletters
Allowing my business to join panels, discussions, and webinars with Plannernet
Allowing my business to network with other regional Suppliers within the Plannernet community
Promoting my business diversity
Engaging with my company’s social media platforms
Other (please specify)
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10.
Plannernet can better support my business by:
Select top 3 that apply.
(Required.)
Enhancing Supplier Profiles, allowing me to better showcase my capabilities directly to customers
Increasing overall marketing efforts and generating new opportunities
Providing a greater variety of clients
Allowing a longer period for me to accept opportunities
Driving more lucrative opportunities
Enhancing the technology to make it easier to accept engagements
Enhancing payment process
Providing more detailed Statements of Work & Scopes of Services
Increasing communication and business updates from Plannernet
Developing more personal relationships with the Plannernet team
Providing more information regarding industry trainings & educational opportunities
Providing a referral fee if I introduce a new customer to Plannernet
Allowing me to leverage Plannernet’s network at a reduced cost
Other (please specify)
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11.
In this next year, I would like to see more of the following types of opportunities for my business:
Select top 3 that apply.
(Required.)
Opportunities to support meetings in my local area
Opportunities to travel regionally to support meetings
Opportunities to travel internationally to support meetings
Smaller-format meetings
Larger events and conferences
Tradeshow support
AV Rentals or Technical Support Engagements
Virtual moderation or technical support
Short-to-long term project opportunities for industry-leading organizations
Information regarding full-time positions at industry-leading organizations
Other (please specify)
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12.
In this next year, I would like to see more opportunities from the following types of customers for my business:
Select top 3 that apply.
(Required.)
Automotive
Business Services
Corporate
Energy & Natural Resources
Entertainment
Financial Services
Food & Beverage
Global Events Agencies
Government
Insurance
Life Sciences
Meetings & Incentives
Pharmaceutical
Retail
Sports
Technology
Travel & Leisure
13.
My favorite thing about Plannernet is
14.
I want to see more of the following from Plannernet
15.
I want to see less of the following from Plannernet
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16.
I would like to see more of these type(s) of resources in the Supplier Resource Hub -
Select top 3 that apply
(Required.)
Plannernet Newsletters
Plannernet Team Updates
Business Services
Industry News
Industry Courses & Certifications
Industry Webinars
Tips and Guides
None - I like all the resources added
None - I do not visit the Supplier Resource Hub
Other (please specify)
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17.
I would like to see the following technology enhancements in the Plannernet Portal for my business -
Select top 3
(Required.)
Mobile Friendly Version of the Plannernet Portal
Mobile Application for the Plannernet Portal
Client & Supplier Communication System:
incorporating a communication system within the Plannernet Portal to allow Clients and Suppliers to communicate engagement details
Supplier Profile Marketing
: The Plannernet Portal has the ability to create a standardized profile utilizing the information you’ve shared about your business within your business profile to better market your business to Clients
Engagement Sensitivity Rating
: A sensitivity scale dictated by the Client to indicate an engagement’s sensitivity to Suppliers
Supplier Re-Load Document Functionality
: Allow Supplier to re-upload a document within the Plannernet Portal
Project Services added within the Plannernet Portal
: Currently this service is not within the portal and the opportunities are sent externally via email. This would incorporate projects within the portal like the onsite engagements and could be accepted and viewed under “Engagements” and “My Engagements”
Supplier Notification Controls
: Provides Supplier with a means for controlling which email reminders their business would like to receive
SMS Notifications
: Ability to receive SMS notifications and reminders for engagement deliverables, newly posted engagements, etc.
Engagement Acceptance Model Update
- Option 1: Negotiation Bidding Model
Engagement Acceptance Model Update
- Option 2: Current Model but release of all engagements at set times throughout the day for improved equal opportunity
None
Other (please specify)
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18.
My overall satisfaction with Plannernet is
(Required.)
Extremely satisfied - It’s paying off!
Satisfied - It works for me
Dissatisfied - Not seeing the benefits
Extremely dissatisfied - Likely stepping away in the near future
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19.
In the last 6 months, my Supplier Profile has:
(Required.)
Updated – to show new capabilities or changes in my business
Stayed the same – no changes at this time
Stayed the same - will go update now!
Stayed the same – too cumbersome to change
Current Progress,
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