2023 Premier Surgical Patient Survey

Dear Patient, Thank you for choosing Premier Surgical in Knoxville, Cleveland and Johnson City, TN. Your feedback is important to us. To help us keep improving, we'd appreciate it if you'd please complete this brief survey about your experience. 
1.Which Premier Surgical office did you visit?(Required.)
2.Which Premier Surgical provider did you see?(Required.)
3.How would you rate the ability to make a timely appointment with your surgeon or provider?
Excellent
Good 
Fair 
Poor
4.How would you rate the amount of time you spent in our Waiting or Exam Room before seeing your Provider?
Excellent
Good
Fair
Poor
5.How would you rate the amount of time you spent in an Exam Room?
Excellent
Good
Fair
Poor
6.How well did your Premier Surgical Provider explain your procedure and answer your questions?
Excellent
Good
Fair
Poor
7.If you had surgery or a procedure, did you receive educational material BEFORE your surgery?
8.If you had surgery or a procedure, did you receive Pre-op or Discharge instructions AFTERWARDS?
9.How would you rate the courtesy and professionalism of the Premier Surgical nursing personnel you encountered?
Excellent
Good
Fair
Poor
10.How would you rate the courtesy and professionalism of the Premier Surgical office staff you encountered?
Excellent
Good
Fair
Poor
11.If you had an Ultrasound exam at a Premier Surgical office (not at a hospital), how do you rate the courtesy and professionalism of the Premier Ultrasound Tech?
Excellent
Good
Fair
Poor
N/A
12.If you contacted the Premier Surgical Billing Office, how would you rate the courtesy and professionalism of the Billing staff member you spoke with?
Excellent
Good
Fair
Poor
13.How would you rate the cleanliness and comfort of the Premier Surgical office you visited?
Excellent
Good
Fair
Poor
14.Overall, how would you rate your experience with the Premier Surgical office you visited?
Excellent
Good
Fair
Poor
15.Would you recommend Premier Surgical to your family or friends?
16.What could we have done better to improve your experience with Premier Surgical?
17.Is there a Premier Surgical provider or staff member that you'd like to recognize?
18.If you experienced an issue and would like to be contacted by a member of the Premier Surgical management team, please provide your name and phone number.
Thank you for choosing Premier Surgical for your care. We would appreciate it if you would rate us on Google Reviews. Please CLICK HERE to leave a Google Review. Thank you!