2023 Premier Surgical Patient Survey
Dear Patient, Thank you for choosing Premier Surgical in Knoxville, Cleveland and Johnson City, TN. Your feedback is important to us. To help us keep improving, we'd appreciate it if you'd please complete this brief survey about your experience.
*
1.
Which Premier Surgical office did you visit?
(Required.)
Fort Sanders Regional
North Knoxville Medical Center
Turkey Creek Medical Center (Dr. Reisser and Dr. Vinsant)
Parkwest Medical Center
Foothills Weight Loss Surgeons (Dr. Colquitt)
New Life Center Bariatric (Dr. K. Robert Williams)
Premier Surgery & Access Center (Papermill Drive 1st floor)
Premier Prosthetic Center (Papermill Drive 1st floor)
Hemorrhoid Center (Papermill 2nd floor) Dr. Garber
Premier Plastic Surgery (Papermill Drive 2nd floor)
Vascular and Vein Center (Papermill Drive 2nd floor)
Premier Surgical Cleveland
Premier Surgical Lawson Group (Johnson City)
*
2.
Which Premier Surgical provider did you see?
(Required.)
Dr. Michael Antiporda (Fort Sanders)
Dr. Shannon Beierle (Parkwest)
Dr. Scott Callicutt (Papermill Drive & Parkwest)
Dr. Willard Campbell (Papermill Drive & Parkwest)
Dr. Mark Colquitt (Foothills Weight Loss Surgeons)
Dr. Norma Edwards (Parkwest)
Dr. Brian Garber (Hemorrhoid Center)
Dr. William Gibson (Parkwest)
Dr. Maksim Gusev (Papermill Drive, Fort Sanders & Parkwest)
Dr. David Harrell (Premier North Knox & Papermill Drive)
Dr. Michael Kelly (Parkwest)
Dr. Sung Lee (Fort Sanders)
Dr. David Lo (Plastic Surgery)
Dr. Gregory Midis (Fort Sanders)
Dr. Deanna Nelson (Papermill Drive & Fort Sanders)
Dr. J. Randolph Reisser (Papermill Drive & Turkey Creek)
Dr. David Schutter (Premier North Knox & Papermill Drive)
Dr. Afshin Skibba (Papermill Drive & Fort Sanders)
Dr. Stephen Tonks (Papermill Drive / Fort Sanders/ Parkwest)
Dr. Joseph Thurman (Fort Sanders)
Dr. Jessica Vinsant (Premier North Knox)
Dr. Roland Weast (Premier North Knox)
Dr. Keary Robert Williams (New Life Center for Bariatric Surgery)
Dr. Ana Wilson (Fort Sanders)
Dr. Jason Dunn (Cleveland)
Dr. Eston Wenger (Cleveland)
Dr. Joshua Worthington (Cleveland)
Dr. Kenneth Cutshall (Johnson City)
Dr. Elizabeth Lawson (Johnson City)
Dr. John (Trey) Robertson, III (Johnson City)
Dr. Michael Cutshall
Savanna Blevins, FNP (Johnson City)
Hannah Howington, CPO, Prosthetist (Prosthetic Center)
Wendy Heidel, FNP (Foothills Weight Loss Surgeons)
Allix Reeder, PA-C (New Life Center for Bariatric Surgery)
Mandy Lindsey, FNP (Fort Sanders)
Lindsey Chernicky, PA-C (Premier North Knox)
Ray Fernandez, PA-C (Premier North Knox)
Meredith Cummings, PA-C (Fort Sanders)
Racheal Foust, PA-C (Parkwest)
Michelle McKnight, PA-C (Parkwest)
Caitlyn Savage, FNP (Plastic Surgery)
Hamilton Cobb, Veins FNP (Vascular & Vein Center)
Amanda Ergen, FNP (Vascular & Vein Center)
Caroline Williams, PA-C (Vascular & Vein Center)
Danielle Wing, PA-C (Vascular & Vein Center)
3.
How would you rate the ability to make a timely appointment with your surgeon or provider?
Excellent
Good
Fair
Poor
Excellent
Good
Fair
Poor
4.
How would you rate the amount of time you spent in our Waiting or Exam Room before seeing your Provider?
Excellent
Good
Fair
Poor
Excellent
Good
Fair
Poor
5.
How would you rate the amount of time you spent in an Exam Room?
Excellent
Good
Fair
Poor
Excellent
Good
Fair
Poor
6.
How well did your Premier Surgical Provider explain your procedure and answer your questions?
Excellent
Good
Fair
Poor
Excellent
Good
Fair
Poor
Comments & Suggestions?
7.
If you had surgery or a procedure, did you receive educational material BEFORE your surgery?
Yes
No
Not applicable
8.
If you had surgery or a procedure, did you receive Pre-op or Discharge instructions AFTERWARDS?
Yes
No
Not applicable
9.
How would you rate the courtesy and professionalism of the Premier Surgical nursing personnel you encountered?
Excellent
Good
Fair
Poor
Excellent
Good
Fair
Poor
Comments or suggestions?
10.
How would you rate the courtesy and professionalism of the Premier Surgical office staff you encountered?
Excellent
Good
Fair
Poor
Excellent
Good
Fair
Poor
Comments or suggestions?
11.
If you had an Ultrasound exam at a Premier Surgical office (not at a hospital), how do you rate the courtesy and professionalism of the Premier Ultrasound Tech?
Excellent
Good
Fair
Poor
N/A
Excellent
Good
Fair
Poor
N/A
Ultrasound Comments or Suggestions?
12.
If you contacted the Premier Surgical Billing Office, how would you rate the courtesy and professionalism of the Billing staff member you spoke with?
Excellent
Good
Fair
Poor
Excellent
Good
Fair
Poor
Premier Billing Office comments or suggestions?
13.
How would you rate the cleanliness and comfort of the Premier Surgical office you visited?
Excellent
Good
Fair
Poor
Excellent
Good
Fair
Poor
14.
Overall, how would you rate your experience with the Premier Surgical office you visited?
Excellent
Good
Fair
Poor
Excellent
Good
Fair
Poor
15.
Would you recommend Premier Surgical to your family or friends?
Yes
No
16.
What could we have done better to improve your experience with Premier Surgical?
17.
Is there a Premier Surgical provider or staff member that you'd like to recognize?
18.
If you experienced an issue and would like to be contacted by a member of the Premier Surgical management team, please provide your name and phone number.
Thank you for choosing Premier Surgical for your care. We would appreciate it if you would rate us on Google Reviews. Please
CLICK HERE
to leave a Google Review. Thank you!