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2022 Provider Satisfaction Survey

1.I accept patients from the following CalOptima programs (please check all that apply):
2.Are you a Medication Assisted Treatment (MAT) provider with an x-waiver?
3.Are you satisfied with CalOptima?  Please provide one example.
4.How satisfied are you with the following departments:
Very Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Very Dissatisfied
Not Applicable
Case Management
Claims Administration
Contracting
Credentialing
Customer Service (eligibility, member issues)
Grievance & Appeals
Pharmacy
Population Health Management
Provider Relations
Quality
Utilization Management
5.How satisfied are you with your contracted health networks:
Very Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Very Dissatisfied
Not Applicable
AltaMed Health Services
AMVI Care Health Network
AMVI/ Prospect Medical Group
CalOptima Community Network
CHOC Health Alliance
Family Choice Health Network
HPN-Regal Medical Group
Kaiser Permanente
Noble Mid-Orange County
Optum Care Network – Arta
Optum Care Network – Monarch
Optum Care Network – Talbert
United Care Medical Group
6.CalOptima's provider communications (weekly Health Network Updates, monthly Provider Update, periodic Provider Alerts, bi-annual Provider Press newsletters) are helpful and informative?
7.In reference to COVID-19, would you like assistance conducting outreach encouraging CalOptima patients to get vaccinated?
8.What can CalOptima do to improve its service to your organization?
9.If you would like to share your contact information, please provide the following: