2022 HIB Customer Satisfaction Survey

In an effort to improve our website and services, please take a few minutes to complete this survey. We appreciate your time and honest responses.

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* 1. Contact Information            *Required fields

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* 2. What is your overall satisfaction with HIB services?

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* 3. What is your overall satisfaction with HIB's website?

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* 4. How often do you log onto the HIB website?

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* 5. Do you use Verisk's (Insurance Services Office) ISONet website for Hawaii insurance information?

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* 6. If you answered yes to question 5, what do you use on ISONet?

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* 7. Does your company subscribe to Verisk 360 Replacement Cost Personal Property Valuation Program?

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* 8. Does your company subcontract through third party vendors to conduct field surveys for General Liability Reports?

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* 9. Would your company be interested in General Liability Surveys?

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* 10. Does your organization need more Hawaii specific insurance data?

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* 11. Is it important to your organization to have the rules filings in electronic format? (For example, Microsoft WORD format)

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* 12. For those that use the commercial property database, does the underwriting information meet your company's needs?

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* 13. Do you or anyone else in your company reference the HIB farm line of insurance?

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* 14. How can HIB improve its services for your company?

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