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* 1. Are you a personal and/or business member with Entegra?

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* 2. How long have you been an Entegra Member?

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* 3. How do you conduct most of your banking?

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* 4. Have you successfully onboarded to our new Online Banking platform?

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* 5. How would you rate the ease of the onboarding process?

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* 6. How would you rate your overall satisfaction regarding the new technology, including the new Online Banking platform, new website, and new mobile app?

  Extremely satisfied Very satisfied Satisfied Somewhat dissatisfied Very dissatisfied N/A
Online Banking
Mobile App
New Website

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* 7. How would you rate Entegra’s communications regarding the new platform and website in advance of, during, and after the launch period?

  Extremely informative and helpful Very informative and helpful  Somewhat informative and helpful Somewhat uninformative and unhelpful Very uninformative and unhelpful
In advance of launch
During launch
Post-launch 

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* 8. How would you rate your overall satisfaction regarding the level of service received from our team in relation to our new Online Banking platform?

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* 9. Do you have any additional comments or feedback about Digital Banking?

0 of 9 answered
 

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