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2021 Premier Surgical Patient Survey
Dear Patient, Thank you for choosing Premier Surgical. Your feedback is important to us. Please complete this brief survey about your experience. To enter the $100 VISA gift card drawing, please enter your email at the end of the survey. Thank you!
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1.
Which Premier Surgical provider did you see?
(Required.)
Dr. Michael Antiporda
Dr. Scott Callicutt
Dr. Willard Campbell
Dr. Mark Colquitt (Foothills Weight Loss Surgeons)
Dr. Norma Edwards
Dr. Brian Garber (Hemorrhoid Center)
Dr. William Gibson
Dr. David Harrell
Dr. Michael Kelly
Dr. Michael Kropilak
Dr. David Lo
Dr. Gregory Midis
Dr. Deanna Nelson
Dr. Christopher Pollock
Dr. J. Randolph Reisser
Dr. David Roife
Dr. David Schutter
Dr. Afshin Skibba
Dr. Stephen Tonks
Dr. Joseph Thurman
Dr. Jessica Vinsant
Dr. Roland Weast
Dr. Kristopher Williams
Dr. Keary Robert Williams (New Life Center for Bariatric Surgery)
Lauren Clear, PA-C at Tennova North
Rachael Foust, PA-C at Parkwest
Jason Hayden, CP, Prosthetist
Abby Chandler, CP, Prosthetist
Mandy Henley, FNP at Fort Sanders
Allix Reeder, PA-C at Parkwest
Caroline Williams, PA-C at Parkwest
Angie Jacobs, Vein RN at Papermill
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2.
Which Premier Surgical office did you visit?
(Required.)
Fort Sanders Regional
Foothills Weight Loss Surgeons at Fort Sanders (Dr. Colquitt)
Parkwest Medical Center
Papermill - Access and Surgery Center (1st floor)
Papermill - Vascular and Vein Center (2nd floor)
Premier Plastic Surgery (Papermill Drive)
Premier Prosthetic Center (Papermill Drive)
New Life Center Bariatric at Parkwest (Dr. K. Robert Williams)
Tennova North Knoxville
Tennova Turkey Creek Medical Center (Dr. Reisser and Dr. Vinsant)
3.
How would you rate the ability to make a timely appointment with your surgeon or provider?
Excellent
Good
Fair
Poor
Excellent
Good
Fair
Poor
Please explain a score of Fair or Poor.
4.
How would you rate the amount of time you spent in the office waiting room?
Excellent
Good
Fair
Poor
Excellent
Good
Fair
Poor
5.
How would you rate the amount of time you spent in the exam room?
Excellent
Good
Fair
Poor
Excellent
Good
Fair
Poor
6.
How well did your Premier Surgical Physician explain your procedure and answer your questions?
Excellent
Good
Fair
Poor
Excellent
Good
Fair
Poor
Comments & Suggestions?
7.
Did you have a surgery or procedure? If No, please skip to Question 10.
Yes
No
8.
If you had surgery or a procedure, did you receive educational material about the procedure before your surgery?
Yes
No
9.
If you had surgery or a procedure, did you receive Pre-op or Discharge instructions?
Yes
No
10.
How would you rate the courtesy and professionalism of the Premier Surgical nursing personnel you encountered?
Excellent
Good
Fair
Poor
Excellent
Good
Fair
Poor
Comments or suggestions?
11.
How would you rate the courtesy and professionalism of the Premier Surgical office staff you encountered?
Excellent
Good
Fair
Poor
Excellent
Good
Fair
Poor
Comments or suggestions?
12.
If you had an Ultrasound exam at a Premier Surgical office (not in a hospital), how do you rate the courtesy and professionalism of the Premier Ultrasound Tech?
Excellent
Good
Fair
Poor
N/A
Excellent
Good
Fair
Poor
N/A
Ultrasound Comments or Suggestions?
13.
Did you contact the Premier Surgical Billing Office about a billing or insurance issue? If NO, please skip to Question 14.
Yes
No
14.
If you DID talk to the Premier Surgical Billing Office, how would you rate the courtesy and professionalism of the Billing staff member?
Excellent
Good
Fair
Poor
Excellent
Good
Fair
Poor
Premier Billing Office comments or suggestions?
15.
How would you rate the cleanliness and comfort of the Premier Surgical office you visited?
Excellent
Good
Fair
Poor
Excellent
Good
Fair
Poor
16.
Overall, how would you rate your experience with the Premier Surgical office you visited?
Excellent
Good
Fair
Poor
Excellent
Good
Fair
Poor
17.
Would you recommend Premier Surgical to your family or friends?
Yes
No
18.
What could we have done better to improve your experience with Premier Surgical?
19.
If there was a Premier Surgical physician or staff member who left a positive impression on you, please tell us about it.
20.
Please enter your email if you would like to be entered in the drawing for a $100 VISA gift card.
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