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2020 Pro Action Family Resource Centers Survey
Standards of Quality Participant Feedback
We appreciate the feedback we receive from the families we serve. Please take a moment to complete the survey online. Your responses are anonymous, confidential, and very important to us. Thank you.
1.
Which Family Resource Center do you visit the most? ( choose one)
Addison Jennie Mose Family Resource Center with Krys and Carrie
Bath Area Family Resource Center with Pam and Missy
Hornell Area Family Resource Center with Dawn and Bethany
Bradford- Mobile Family Resource Center with Sarah
Greenwood - Mobile Family Resource Center with Sarah
Prattsburgh - Mobile Family Resource Center with Sarah
Pulteney - Mobile Family Resource Center with Sarah
Wayland - Mobile Family Resource Center with Sarah
I have not visited a Family Resource Center (parent education or special event only)
2.
How often have you visited the Family Resource Center in the last year?
1-5 times
6-10 times
11-15 times
More than 15 times
I have not visited a Family Resource Center (parent education or special event only)
3.
Which of the following activities, groups, or events have you participated in?
(Please check all that apply)
Drop In Play
Child Development Activity
- ( ie; ASQ screening, Baby Doll Circle Time, Toddler Circle Time, Together Time, Fine Motor Fun, Gross Motor fun)
Play Group
( i.e.; Play Groups, 123 Sing Along with Me, Together Tuesday, Preschool playgroup )
Literacy Activity or Even
t (i.e.: Story time, Tall Tales,Fairy Tales, Parent-Child Mother Goose group, Pathways to School Readiness, March's Dr. Seuss Birthday, Summer Reading, Jumpstart Read for the Record, December's Book on Every Bed
Special Activity or Event
- One-time events, Art, Music or S.T.E.M. activities, Maple City Music, Parent Share, Yoga, Paint Party All Fun and Games, Fun Fridays, Summer Activities, Community Baby Shower, Community Cafes, etc.)
Parent Group/Education/Workshop
- ( ie; Parent Connections Support Group , Parent/Grandparent Support group, Fatherhood Connection group, FLIP IT, Parenting with Heart, Positive Solutions for Families, What You Do Matters, Your Journey Together, Enough Abuse workshop, Pathways to School Readiness, Nutrition, Health, Wellness, or other Workshop topic)
Parent Leadership
- ( Community Cafes on leadership, Parent Share, Strong Roots Conference, Parent Leadership Birth -5 conference Be the One campaign, other parent-led activities)
Structured Visitation
Information and Referral Assistance
Advocacy ( Child, Self, School, Community)
Volunteered at the Center
Other (please specify)
*
4.
Services and activities are offered at convenient
locations
.
(Required.)
Strongly Disagree
1 smiley
Disagree
2 smileys
Agree
3 smileys
Strongly Agree
4 smileys
N/A
Other (please specify)
5.
Services and activities are offered at convenient
times
.
Strongly Disagree
1 smiley
Disagree
2 smileys
Agree
3 smileys
Strongly Agree
4 smileys
N/A
Comment
6.
Staff members are welcoming and respectful.
Strongly Disagree
1 smiley
Disagree
2 smileys
Agree
3 smileys
Strongly Agree
4 smileys
N/A
Comment
7.
Staff members have asked about my family's strengths, needs, and interests.
Strongly Disagree
1 smiley
Disagree
2 smileys
Agree
3 smileys
Strongly Agree
4 smileys
N/A
Comment
8.
Staff explained all paperwork to me and answered my questions.
Strongly Disagree
1 smiley
Disagree
2 smileys
Agree
3 smileys
Strongly Agree
4 smileys
N/A
Comment
9.
Staff members help me to understand healthy family/child development.
Strongly Disagree
1 smiley
Disagree
2 smileys
Agree
3 smileys
Strongly Agree
4 smileys
N/A
Comment
10.
Staff members have invited other people in my family to participate in services and activities.
Strongly Disagree
1 smiley
Disagree
2 smileys
Agree
3 smileys
Strongly Agree
4 smileys
N/A
Comment
11.
I have opportunities to get to know other families through the Family Resource Center.
Strongly Disagree
1 smiley
Disagree
2 smileys
Agree
3 smileys
Strongly Agree
4 smileys
N/A
Comment
12.
Staff members speak my language or help me to get information in my home language.
Strongly Disagree
1 smiley
Disagree
2 smileys
Agree
3 smileys
Strongly Agree
4 smileys
N/A
Comment
13.
Staff members support my identity and culture (traditions, values, religion, sexual identity, special needs, family structure, etc.).
Strongly Disagree
1 smiley
Disagree
2 smileys
Agree
3 smileys
Strongly Agree
4 smileys
N/A
Comment
14.
I have opportunities to learn about families that are different from mine at the Family Resource Center.
Strongly Disagree
1 smiley
Disagree
2 smileys
Agree
3 smileys
Strongly Agree
4 smileys
N/A
Comment
15.
Staff members have helped me to learn about services, resources, and opportunities that are available through Pro Action and in the community.
Strongly Disagree
1 smiley
Disagree
2 smileys
Agree
3 smileys
Strongly Agree
4 smileys
N/A
Comment
16.
I have opportunities to share my opinion and ideas about the program.
Strongly Disagree
1 smiley
Disagree
2 smileys
Agree
3 smileys
Strongly Agree
4 smileys
N/A
Comment
17.
I would recommend Pro Action Family Resource Centers to others
Strongly Disagree
1 smiley
Disagree
2 smileys
Agree
3 smileys
Strongly Agree
4 smileys
N/A
Comment
18.
Overall, this program has provided valuable support for me and my family.
Strongly Disagree
1 smiley
Disagree
2 smileys
Agree
3 smileys
Strongly Agree
4 smileys
N/A
Comment
19.
Please share any comments, suggestions, or thoughts you have about the staff, programs or services.
