Standards of Quality Participant Feedback

We appreciate the feedback we receive from the families we serve.  Please take a moment to complete the survey online. Your responses are anonymous, confidential, and very important to us.  Thank you.

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* 1. Which Family Resource Center do you visit the most? ( choose one)

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* 2. How often have you visited the Family Resource Center in the last year?

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* 3. Which of the following activities, groups, or events have you participated in? (Please check all that apply) 

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* 4. Services and activities are offered at convenient  locations.

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* 5. Services and activities are offered at convenient  times.

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* 6. Staff members are welcoming and respectful.

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* 7. Staff members have asked about my family's strengths, needs, and interests.

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* 8. Staff explained all paperwork to me and answered my questions.

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* 9. Staff members help me to understand healthy family/child development.

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* 10. Staff members have invited other people in my family to participate in services and activities.

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* 11. I have opportunities to get to know other families through the Family Resource Center.

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* 12. Staff members speak my language or help me to get information in my home language.

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* 13. Staff members support my identity and culture (traditions, values, religion, sexual identity, special needs, family structure, etc.).

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* 14. I have opportunities to learn about families that are different from mine at the Family Resource Center.

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* 15. Staff members have helped me to learn about services, resources, and opportunities that are available through Pro Action and in the community.

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* 16. I have opportunities to share my opinion and ideas about the program.

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* 17. I would recommend Pro  Action Family Resource Centers  to others

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* 18. Overall, this program has provided valuable support for me and my family.

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* 19. Please share any comments, suggestions, or thoughts you have  about the staff, programs or services.

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