Customer Service, Product line and Website

Thank you for participating in the 2019 Customer Survey. We deeply value your feedback.

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* 1. How likely is it that you would recommend Sari Bari to a friend or colleague?

NOT AT ALL LIKELY
EXTREMELY LIKELY

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* 2. Overall, how satisfied or dissatisfied are you with Sari Bari?

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* 3. Which of the following words would you use to describe our products? Select all that apply.

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* 4. How well do our products meet your needs?

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* 5. How would you rate the quality of the product?

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* 6. Does the Sari Bari website appear easy to navigate?

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* 7. How satisfied are you with the look and feel of the Sari Bari website??

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* 8. How would you rate the value for money of the product?

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* 9. How responsive have we been to your questions or concerns about our products?

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* 10. How long have you been a customer of our company?

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* 11. Does Sari Bari have too many, too few, or about the right number of products available?

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* 12. How likely are you to purchase any of our products again?

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* 13. If you have purchased a Sari Bari product in the past, how often do you use it?

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* 14. If you are returning customer, how often do you buy Sari Bari products in a year?

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* 15. How likely are you to buy a more expensive product if its packaging is more environmentally-friendly than its competitor's product?

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* 16. When you buy a Sari Bari product, how much does the story and people who make the product affect your purchase

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* 17. What is the most important feature of Sari Bari product that makes you want to purchase it?

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* 18. What features of a hand bag are most important to you? Select all that apply.

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* 19. Is there a bag type or specific product you would like to see Sari Bari make?

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* 20. Do you have any other comments, questions, or concerns?

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