Security Customer Satisfaction Survey

This survey is for HCA Healthcare colleagues or affiliates to rate physical security's customer service.  We thank you in advance for submitting a customer satisfaction survey regarding your recent security encounter.  

Question Title

* 1. Date of Encounter with Security:

Date

Question Title

* 2. Facility Name:

Question Title

* 3. Encounter Location/ Dept. Name

Question Title

* 4. Shift:

Question Title

* 5. Please rate the quality of customer service security provided to you during your most recent interaction with them:

  Very Dissatisfied Dissatisfied Neutral Satisfied Very Satisfied N/A
Did security respond in a timely manner?
Was security always willing to help you?
Was security knowledgeable and experienced?
Was security professional and courteous?
Did security follow through on their commitments?

Question Title

* 6. What method did you use to request for Security assistance?

T