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* 1. Is fixed wireless broadband your primary service transport?

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* 2. Which technologies do you use to provide your fixed wireless broadband service (mark all that apply)?

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* 3. With respect to your fixed wireless broadband network, which frequency bands do you use? (Mark all that apply)

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* 4. With respect to your fixed wireless broadband network, which frequency band is primarily used in your network? (Select 1)

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* 5. Do you use unlicensed frequencies for your tower backhaul?

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* 7. Which of the following best describes the coverage area?

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* 8. Which other transport technologies do you use in your network?

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* 9. In addition to wireless broadband, which other services do you offer?

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* 10. Are you more or less optimistic about the overall Wireless Internet Service Provider (WISP) business compared to last year?

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* 11. Do you offer in-house Wi-Fi services to your residential or enterprise customer? Or do customers supply their own Wi-Fi routers?

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* 12. What is the average number of subscribers per sector in your network?

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* 13. Are you deploying or planning to deploy LTE in 2020?

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* 14. If you are deploying LTE what is the most important driving factor?

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* 15. How many residential subscribers do you have?

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* 16. How many business subscribers do you have?

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* 17. Which segment of your customers is adding the most new subscribers?

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* 18. How many residential customers do you plan to have in 3 years?

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* 19. How many business customers do you plan to have in 3 years?

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* 20. What is your lowest level service package in downlink speed?

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* 21. What is your mid-level service package?

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* 22. What is your highest level service package in downlink speed?

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* 23. What percentage of your residential customers were subscribing at the lowest service level one year ago?

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* 24. What percentage of your residential customers are subscribing at the lowest service level now?

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* 25. What percentage of your residential customers will be subscribing at the lowest service level one year from now?

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* 26. When customers cancel their subscription, what is the most frequent reason?

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* 27. Which aspects of service do your residential customers prioritize?

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* 28. Which aspects of service do your business customers prioritize?

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* 29. When customers call and report that they are having problems with internet service, what % of your support calls turn out to be for in-house router or client device issues not related to wireless backhaul

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* 30. What is your estimated annual revenue in US dollars?

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* 31. What is the most significant constraint to your growth?

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* 32. Which advertising technique is the most effective for you to acquire more subscribers?

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* 33. How many technical employees do you have?

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* 34. How many non-technical employees do you have?

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* 35. Over a given month, which type of support call consumes the most time?

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* 36. When selecting equipment, which aspect is frequently the most important?

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* 37. When selecting equipment, where do you get the best information?

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* 38. Are you leveraging or planning to leverage your staff’s technical expertise to provide any of the following services, please check all that apply:

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* 39. What is your contact information? (optional)

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