2019 PEBB Customer Service Survey - www.PEBBinfo.com

1. PEBB demographics

Welcome to PEBB's 2019 Member Survey! The survey will take just 5-8 minutes to complete. We appreciate your responses. They will help PEBB evaluate and improve services during the upcoming year. As a bonus you contribute to the Food Drive too! All responses are anonymous.

There will be an open comment box at the end for your questions, concerns and anything else you'd like to tell the PEBB Board.

Question Title

* 1. How long have you been a PEBB member?

1-11 months

1-5 years

6-10 years

11+ years

I'm retired

I am COBRA/Self-pay

Question Title

* 2. What is your current gender identity? (optional)

Male

Female

Transgender male

Transgender female

Non-binary

Other

Question Title

* 3. How old are you? (optional)

18-30 years old

31-40 years old

41-50 years old

51+ years old

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* 4. What county do you live in?

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* 5. Do you or your dependents have access to other insurance benefits besides PEBB coverage (example, through your spouse or domestic partner’s employer)?

Yes

Question Title

* 6. Are you or any of your dependents covered under more than one medical plan (double covered)? If so, which one?

PEBB

OEBB

Other Employer

Not double covered

Question Title

* 7. Have you contacted PEBB for any reason within the last 12 months?

Yes

8% of survey complete.