2018 Georgia's Clean Air Force (GCAF) Motorist Survey

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* 2. Did you take a personal gasoline-powered car or light-weight truck in for emission testing within the last 12 months?

Yes – a 1996 or newer model year vehicle

Yes – a 1995 or older model year vehicle

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* 3. How would you rate your overall experience with the inspection process?

Excellent

Good

Fair

Poor

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* 4. What do you believe to be the benefits of vehicle emission testing? Check all that apply.

Cleaner air in metro Atlanta

Help Atlanta to meet federal air quality regulations

Helps me protect my vehicle

Promotes better health

Program has no value/not worthwhile

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* 5. How effective is GCAF in the following areas (please rate using grade school ratings, A - F, with A being the highest rating):

	A	B	C	D	E	F
Customer service	Customer service A	Customer service B	Customer service C	Customer service D	Customer service E	Customer service F
Providing easy-to-understand information	Providing easy-to-understand information A	Providing easy-to-understand information B	Providing easy-to-understand information C	Providing easy-to-understand information D	Providing easy-to-understand information E	Providing easy-to-understand information F
Convenience	Convenience A	Convenience B	Convenience C	Convenience D	Convenience E	Convenience F
1-800 number	1-800 number A	1-800 number B	1-800 number C	1-800 number D	1-800 number E	1-800 number F
Web site	Web site A	Web site B	Web site C	Web site D	Web site E	Web site F
Repair and testing information	Repair and testing information A	Repair and testing information B	Repair and testing information C	Repair and testing information D	Repair and testing information E	Repair and testing information F
Car sales information regarding emission requirements	Car sales information regarding emission requirements A	Car sales information regarding emission requirements B	Car sales information regarding emission requirements C	Car sales information regarding emission requirements D	Car sales information regarding emission requirements E	Car sales information regarding emission requirements F
Live Chat	Live Chat A	Live Chat B	Live Chat C	Live Chat D	Live Chat E	Live Chat F
Electronic Forms	Electronic Forms A	Electronic Forms B	Electronic Forms C	Electronic Forms D	Electronic Forms E	Electronic Forms F

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* 6. Do you consider program information on emissions testing to be helpful and accessible?

Strongly Agree

Agree

Disagree

Strongly Disagree

If you do not find program information helpful and accessible, please explain.

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* 7. Were you aware that Georgia's Clean Air Force (GCAF) provides information about emissions testing through the following methods? (Answer Yes or No)

	YES	NO
Radio - English	Radio - English YES	Radio - English NO
Radio - Spanish	Radio - Spanish YES	Radio - Spanish NO
Online Web banners	Online Web banners YES	Online Web banners NO
MARTA bus ads	MARTA bus ads YES	MARTA bus ads NO
MARTA rail ads	MARTA rail ads YES	MARTA rail ads NO
Gas pump topper ads	Gas pump topper ads YES	Gas pump topper ads NO
Facebook	Facebook YES	Facebook NO
Twitter	Twitter YES	Twitter NO
YouTube	YouTube YES	YouTube NO
Tag office renewal inserts	Tag office renewal inserts YES	Tag office renewal inserts NO
E-newsletters	E-newsletters YES	E-newsletters NO
Website	Website YES	Website NO
Brochures	Brochures YES	Brochures NO
News articles	News articles YES	News articles NO
Service centers	Service centers YES	Service centers NO
Motorist Rights Poster	Motorist Rights Poster YES	Motorist Rights Poster NO

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* 8. What is your gender?

Male

Female

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* 9. What is your age range?

Under 25

25-34

35-44

45-54

55 or over

Decline to answer

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* 10. Which of the following ranges best describes your 2017 gross annual household income?

Under $35,000

Over $35,000

Decline to answer

2018 Georgia's Clean Air Force (GCAF) Motorist Survey

Thank you for your feedback on the Georgia emissions testing program.

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* 1. Please complete this survey only if you live in one of the following Georgia counties. Where do you live?

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* 2. Did you take a personal gasoline-powered car or light-weight truck in for emission testing within the last 12 months?

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* 3. How would you rate your overall experience with the inspection process?

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* 4. What do you believe to be the benefits of vehicle emission testing? Check all that apply.

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* 5. How effective is GCAF in the following areas (please rate using grade school ratings, A - F, with A being the highest rating):

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* 6. Do you consider program information on emissions testing to be helpful and accessible?

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* 7. Were you aware that Georgia's Clean Air Force (GCAF) provides information about emissions testing through the following methods? (Answer Yes or No)

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* 8. What is your gender?

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* 9. What is your age range?

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* 10. Which of the following ranges best describes your 2017 gross annual household income?

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* 11. How can GCAF improve the vehicle emissions testing program? Write your comments below.