2018 CCCW Membership Survey

1. Feedback from our Valuable Members

The Council strives to deliver quality services that advance our organizational mission and respond to community needs. Please help us evaluate how we are doing by completing the following survey fully and honestly. Share your feedback and your recommendations. Thank you for your help.

Question Title

* 1. What type of program do you work at? (choose one)

Child Care Center

Family Day Care

Group Family Day Care

School-Age

Nursery School

None

Other (please specify)

Question Title

* 2. How knowledgeable are you about Council services?

	very knowledgeable	knowledgeable	neutral	somewhat knowledgeable	not at all knowledgeable
Resource and referral	Resource and referral very knowledgeable	Resource and referral knowledgeable	Resource and referral neutral	Resource and referral somewhat knowledgeable	Resource and referral not at all knowledgeable
Assistance with child care subsidy	Assistance with child care subsidy very knowledgeable	Assistance with child care subsidy knowledgeable	Assistance with child care subsidy neutral	Assistance with child care subsidy somewhat knowledgeable	Assistance with child care subsidy not at all knowledgeable
Child care scholarships	Child care scholarships very knowledgeable	Child care scholarships knowledgeable	Child care scholarships neutral	Child care scholarships somewhat knowledgeable	Child care scholarships not at all knowledgeable
Training for child care and after school programs/providers	Training for child care and after school programs/providers very knowledgeable	Training for child care and after school programs/providers knowledgeable	Training for child care and after school programs/providers neutral	Training for child care and after school programs/providers somewhat knowledgeable	Training for child care and after school programs/providers not at all knowledgeable
Technical assistance to improve program quality	Technical assistance to improve program quality very knowledgeable	Technical assistance to improve program quality knowledgeable	Technical assistance to improve program quality neutral	Technical assistance to improve program quality somewhat knowledgeable	Technical assistance to improve program quality not at all knowledgeable
Health care consultant services	Health care consultant services very knowledgeable	Health care consultant services knowledgeable	Health care consultant services neutral	Health care consultant services somewhat knowledgeable	Health care consultant services not at all knowledgeable
Help opening up a new child care or after school program	Help opening up a new child care or after school program very knowledgeable	Help opening up a new child care or after school program knowledgeable	Help opening up a new child care or after school program neutral	Help opening up a new child care or after school program somewhat knowledgeable	Help opening up a new child care or after school program not at all knowledgeable
Help understanding regulations	Help understanding regulations very knowledgeable	Help understanding regulations knowledgeable	Help understanding regulations neutral	Help understanding regulations somewhat knowledgeable	Help understanding regulations not at all knowledgeable
Nutrition program for providers (CACFP)	Nutrition program for providers (CACFP) very knowledgeable	Nutrition program for providers (CACFP) knowledgeable	Nutrition program for providers (CACFP) neutral	Nutrition program for providers (CACFP) somewhat knowledgeable	Nutrition program for providers (CACFP) not at all knowledgeable
Enrollment as a legally exempt provider	Enrollment as a legally exempt provider very knowledgeable	Enrollment as a legally exempt provider knowledgeable	Enrollment as a legally exempt provider neutral	Enrollment as a legally exempt provider somewhat knowledgeable	Enrollment as a legally exempt provider not at all knowledgeable
Early literacy/family book bag program	Early literacy/family book bag program very knowledgeable	Early literacy/family book bag program knowledgeable	Early literacy/family book bag program neutral	Early literacy/family book bag program somewhat knowledgeable	Early literacy/family book bag program not at all knowledgeable
Public policy events (Children’s Legislative Breakfast, Child Care Report Card)	Public policy events (Children’s Legislative Breakfast, Child Care Report Card) very knowledgeable	Public policy events (Children’s Legislative Breakfast, Child Care Report Card) knowledgeable	Public policy events (Children’s Legislative Breakfast, Child Care Report Card) neutral	Public policy events (Children’s Legislative Breakfast, Child Care Report Card) somewhat knowledgeable	Public policy events (Children’s Legislative Breakfast, Child Care Report Card) not at all knowledgeable
Advocacy alerts	Advocacy alerts very knowledgeable	Advocacy alerts knowledgeable	Advocacy alerts neutral	Advocacy alerts somewhat knowledgeable	Advocacy alerts not at all knowledgeable

Other (please specify)

Question Title

* 3. Please rate your level of satisfaction with any Council services you have used in the past 12 months:

	very satisfied	somewhat satisfied	neutral	somewhat dissatisfied	very dissatisfied
Overall quality of Council services	Overall quality of Council services very satisfied	Overall quality of Council services somewhat satisfied	Overall quality of Council services neutral	Overall quality of Council services somewhat dissatisfied	Overall quality of Council services very dissatisfied
Referral services (Parents seeking child care)	Referral services (Parents seeking child care) very satisfied	Referral services (Parents seeking child care) somewhat satisfied	Referral services (Parents seeking child care) neutral	Referral services (Parents seeking child care) somewhat dissatisfied	Referral services (Parents seeking child care) very dissatisfied
Assistance with public child care subsidy	Assistance with public child care subsidy very satisfied	Assistance with public child care subsidy somewhat satisfied	Assistance with public child care subsidy neutral	Assistance with public child care subsidy somewhat dissatisfied	Assistance with public child care subsidy very dissatisfied
Child care scholarships program	Child care scholarships program very satisfied	Child care scholarships program somewhat satisfied	Child care scholarships program neutral	Child care scholarships program somewhat dissatisfied	Child care scholarships program very dissatisfied
Training for child care programs/providers	Training for child care programs/providers very satisfied	Training for child care programs/providers somewhat satisfied	Training for child care programs/providers neutral	Training for child care programs/providers somewhat dissatisfied	Training for child care programs/providers very dissatisfied
Training for after school programs/providers	Training for after school programs/providers very satisfied	Training for after school programs/providers somewhat satisfied	Training for after school programs/providers neutral	Training for after school programs/providers somewhat dissatisfied	Training for after school programs/providers very dissatisfied
Technical assistance to improve program quality	Technical assistance to improve program quality very satisfied	Technical assistance to improve program quality somewhat satisfied	Technical assistance to improve program quality neutral	Technical assistance to improve program quality somewhat dissatisfied	Technical assistance to improve program quality very dissatisfied
Health care consultant services	Health care consultant services very satisfied	Health care consultant services somewhat satisfied	Health care consultant services neutral	Health care consultant services somewhat dissatisfied	Health care consultant services very dissatisfied
Help opening up a new family child care	Help opening up a new family child care very satisfied	Help opening up a new family child care somewhat satisfied	Help opening up a new family child care neutral	Help opening up a new family child care somewhat dissatisfied	Help opening up a new family child care very dissatisfied
Help opening up a new center based child care	Help opening up a new center based child care very satisfied	Help opening up a new center based child care somewhat satisfied	Help opening up a new center based child care neutral	Help opening up a new center based child care somewhat dissatisfied	Help opening up a new center based child care very dissatisfied
Help opening up a new after school program	Help opening up a new after school program very satisfied	Help opening up a new after school program somewhat satisfied	Help opening up a new after school program neutral	Help opening up a new after school program somewhat dissatisfied	Help opening up a new after school program very dissatisfied
Help understanding regulations	Help understanding regulations very satisfied	Help understanding regulations somewhat satisfied	Help understanding regulations neutral	Help understanding regulations somewhat dissatisfied	Help understanding regulations very dissatisfied
Food program services (CACFP) overall	Food program services (CACFP) overall very satisfied	Food program services (CACFP) overall somewhat satisfied	Food program services (CACFP) overall neutral	Food program services (CACFP) overall somewhat dissatisfied	Food program services (CACFP) overall very dissatisfied
Food program services (CACFP) payment process	Food program services (CACFP) payment process very satisfied	Food program services (CACFP) payment process somewhat satisfied	Food program services (CACFP) payment process neutral	Food program services (CACFP) payment process somewhat dissatisfied	Food program services (CACFP) payment process very dissatisfied
Enrollment as a legally exempt provider	Enrollment as a legally exempt provider very satisfied	Enrollment as a legally exempt provider somewhat satisfied	Enrollment as a legally exempt provider neutral	Enrollment as a legally exempt provider somewhat dissatisfied	Enrollment as a legally exempt provider very dissatisfied
Assistance with the legally exempt process	Assistance with the legally exempt process very satisfied	Assistance with the legally exempt process somewhat satisfied	Assistance with the legally exempt process neutral	Assistance with the legally exempt process somewhat dissatisfied	Assistance with the legally exempt process very dissatisfied
Early literacy/family book bag program	Early literacy/family book bag program very satisfied	Early literacy/family book bag program somewhat satisfied	Early literacy/family book bag program neutral	Early literacy/family book bag program somewhat dissatisfied	Early literacy/family book bag program very dissatisfied
Public policy events (Children’s Legislative Breakfast, Child Care Report Card)	Public policy events (Children’s Legislative Breakfast, Child Care Report Card) very satisfied	Public policy events (Children’s Legislative Breakfast, Child Care Report Card) somewhat satisfied	Public policy events (Children’s Legislative Breakfast, Child Care Report Card) neutral	Public policy events (Children’s Legislative Breakfast, Child Care Report Card) somewhat dissatisfied	Public policy events (Children’s Legislative Breakfast, Child Care Report Card) very dissatisfied
Advocacy alerts	Advocacy alerts very satisfied	Advocacy alerts somewhat satisfied	Advocacy alerts neutral	Advocacy alerts somewhat dissatisfied	Advocacy alerts very dissatisfied

Other (please specify)

Question Title

* 4. How likely are you to refer a colleague to join the Council's membership:

very likely

somewhat likely

neutral

somewhat unlikely

not at all likely

very likely

somewhat likely

neutral

somewhat unlikely

not at all likely

Question Title

* 5. How satisfied are you with the Council membership fees?

very satisfied

somewhat satisfied

neutral

somewhat dissatisfied

very dissatisfied

very satisfied

somewhat satisfied

neutral

somewhat dissatisfied

very dissatisfied

Question Title

* 6. How satisfied are you with the Council's membership benefits?

very satisfied

somewhat satisfied

neutral

somewhat dissatisfied

not at all satisfied

very satisfied

somewhat satisfied

neutral

somewhat dissatisfied

not at all satisfied

Question Title

* 7. How often do you use the Council’s communication methods?

	every day	every week	every month	rarely	never
Website www.Childcarewestchester.org	Website www.Childcarewestchester.org every day	Website www.Childcarewestchester.org every week	Website www.Childcarewestchester.org every month	Website www.Childcarewestchester.org rarely	Website www.Childcarewestchester.org never
Facebook page	Facebook page every day	Facebook page every week	Facebook page every month	Facebook page rarely	Facebook page never
Twitter @CCCWNY	Twitter @CCCWNY every day	Twitter @CCCWNY every week	Twitter @CCCWNY every month	Twitter @CCCWNY rarely	Twitter @CCCWNY never
Constant Contact emails	Constant Contact emails every day	Constant Contact emails every week	Constant Contact emails every month	Constant Contact emails rarely	Constant Contact emails never
LinkedIn page	LinkedIn page every day	LinkedIn page every week	LinkedIn page every month	LinkedIn page rarely	LinkedIn page never

Question Title

* 8. Any other benefits you would like added to the Council's membership?

Question Title

* 9. Any other comments or recommendations?

Question Title

* 10. Please provide the following information to be entered in a raffle drawing. All information will be kept confidential.

Name:

Organization Name:

Email Address:

Phone Number: