2018 Virtual Staff & Client Retention CoP Feedback Survey Question Title * 1. What was the Title of the Virtual CoP Webinar that you viewed? “Sustaining Integrated Care, It is My Job” “Engaging Your Staff in Customer Service to Enhance Client Retention” Other (please specify) OK Question Title * 2. What date and time did you view this Virtual CoP Webinar? Date / Time Date Time AM/PM - AM PM OK Question Title * 3. Was the information presented useful? YES UNSURE NO Comments (please specify) OK Question Title * 4. Please rate your overall satisfaction with this virtual CoP webinar. VERY SATISFIED SATISFIED MIXED DISSATISFIED VERY DISSATISFIED OK Question Title * 5. Please rate your overall satisfaction with the faculty for the virtual CoP webinar. VERY SATISFIED SATISFIED MIXED DISSATISFIED VERY DISSATISFIED OK Question Title * 6. Was the online chat useful? YES UNSURE NO Comments (please specify) OK Question Title * 7. Are there topics you would like to see addressed in future MAI-CoC webinars and community of practice? OK Question Title * 8. Do you have any additional questions or technical assistance requests? OK Question Title * 9. Any additional comments and thoughts? OK DONE