Customer Service Week: October 1-5, 2018

Excellent service is our most important goal. Your comments and concerns are important to us.

Thank you for taking our survey and sharing your ideas with us.

Question Title

* 1. Overall Customer Satisfaction

  Excellent Very Good Good Fair Poor N/A
Overall, how would you rate Cabarrus Health Alliance?
Access to Care
Ability to get in and be seen
Ease of scheduling appointments
Hours facility is open
Convenience of CHA's locations
Promt returns of phone calls
Wait time
Helpful and friendly staff
Services provided
Community programs and initiatives provided

Question Title

* 2. What can Cabarrus Health Alliance do to better serve you and the community?

Question Title

* 3. Please share your comments about Cabarrus Health Alliance services and programs. Let us know how our classes or programs in the community have made positive changes in your health and quality of life. Please note that responses to this question could be used as testimony in future advertising.

Cabarrus Health Alliance values customer service all year-round.  If at any time you would like to speak with our Customer Service Coordinator about a positive or concerning encounter with CHA, please email or call our Customer Care Line at 704-920-1005.