Thank you for your time and dedication to serving as a campaign leader for the 2018 Combined Federal Campaign (CFC). We appreciate your willingness to provide feedback. Your responses will help identify strengths that should be carried into 2019, as well as areas of improvement. The following questions should take no more than 15 minutes to complete, and your responses will be anonymous.

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* 1. In which area were you located during the 2018 CFC-O?

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* 2. Indicate the level of agreement with the following statements regarding your overall experience as a CFC campaign worker.

  Strongly Agree Agree Neither Agree nor Disagree Disagree Strongly Disagree N/A
It was a rewarding experience.
I enjoyed the opportunity to give back.
The CFC is important to my CO/agency leadership.
I would volunteer to be a CFC campaign worker again.

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* 3. How many years have you served as a CFC campaign worker?

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* 4. How did you become a CFC campaign worker?

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* 5. Approximately how much time did you spend on your CFC campaign worker responsibilities each week?

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* 6. Identify the type of training you received and how effective it was in preparing you for your role as a CFC campaign worker.

  Very Effective Somewhat Effective Not at all Effective N/A
In-person training by CFC staff or a Loaned Executive
Email instructions from CFC staff or a Loaned Executive
Turnover with a former CFC campaign worker
Webinar training
Telephone training

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* 7. Classify your use of the following tools and resources in implementing the CFC within your agency or command.

  Used Extensively Used Somewhat Used Sparingly Did Not Use
Telephone contact with CFC staff
Emailed CFC staff/help desk
Campaign Management Guide
CFC-Overseas Website
Newsletter/informational emails
Conference calls
Weekly pledge progress reports

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* 8. How often did you receive communication from the CFC office during the campaign season?

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* 9. Rate the frequency of communication from the CFC office:

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* 10. What challenges did you face recruiting, training, and managing your Keyworker team?

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* 11. What is the most effective and appreciated way to recognize CFC campaign workers?

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* 12. Indicate how much you agree or disagree with the following statements regarding the 2018 CFC theme: Show Some Love.

  Strongly Agree Agree Neither Agree nor Disagree Disagree Strongly Disagree
New colors and taglines kept it fresh.
It resonated with federal employees and compelled them to get involved in the campaign.
Reusing the theme helped create a recognizable CFC brand.
It can be successfully used for another campaign year (2019).
The CFC needs a  new theme.

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* 13. How effective were the following campaign elements and marketing materials?

  Very Effective & Useful Somewhat Effective & Useful Not Effective or Useful Did Not Use Was Not Aware of this Item
Start Strong toolkit
General posters
Barometer poster
Charity List brochure
Pledge form
Communications templates
Social Media toolkit
Dollar statements
Cause of the Week toolkit
Cause board
#GivingTuesday toolkit
International Volunteer Day toolkit
Finish Strong toolkit
Thank You toolkit

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* 14. What was the most useful tool/resource you used?

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* 15. What is a tool or resource you would have liked to have?

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* 16. Classify your agreement with the following statements regarding campaign materials.

  Strongly Agree Agree Neither Agree Nor Disagree Disagree Strongly Disagree Undecided N/A
My agency/installation received printed materials in a timely fashion.
My agency/installation received a sufficient quantity of printed materials.
My agency/installation needs/uses printed paper pledge forms.
My agency/installation received promotional items in a timely fashion.
My agency/installation received a sufficient quantity of promotional items.

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* 17. Provide your feedback regarding the CFC-Overseas website. Note: this question regards the CFC website and NOT the online giving portal.

  Strongly Agree Agree Neither Agree Nor Disagree Disagree Strongly Disagree N/A
The website was attractive.
The website was well-organized.
The website was user-friendly.
The website provided useful information.

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* 18. What are the top three things you accessed on the CFC-Overseas Website?

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* 19. What type of marketing did you do within your agency or command to promote the CFC? (Select all that apply.)

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* 20. In your opinion, what is the reason people chose NOT to pledge through the CFC?

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* 21. What is something that could be done to increase participation in the campaign?

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* 22. What is the biggest challenge you faced during this year's campaign?

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* 23. What is the most innovative thing you and your team did to promote the CFC within your agency/command?

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* 24. What two ways could the CFC staff better support you in your role as a CFC campaign worker?

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* 25. What other feedback would you like to share regarding the 2018 CFC?

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