THANK YOU for serving as a Lake Host this summer!
 
On behalf of NH LAKES, I invite you to tell us what you thought of the 2017 Lake Host Program. We want to hear about what you liked and didn't like, about your observations and interactions with boaters and your Point Person, and your suggestions about how the program could be improved. Please take a few minutes to answer the survey questions below.

Most of the questions are multiple choice and it shouldn't take you more than 10 minutes to complete the survey. (If you inadvertently select an answer you didn't mean to, just unclick the response you selected.)

Your feedback will help ensure that the Lake Host Program is an effective tool in preventing the spread of aquatic invasive species and that serving as a Lake Host is a rewarding experience for people like you for years to come.
 
Please complete this survey by October 1, 2017. If you are unable to complete it online, please print it out and mail it to us at: NH LAKES, 14 Horseshoe Pond Lane, Concord, NH 03301.
 
Thank you!
 
Sincerely,
Andrea LaMoreaux, NH LAKES Vice President

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* 1. BACKGROUND INFORMATION: Please tell us what waterbody or waterbodies you lake hosted at during summer 2017.

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* 2. BACKGROUND INFORMATION: Please tell us how long you have participated in the Lake Host Program and in what capacities:

  1 year 2 years 3 years 4+ years
Lake Host Inspector (volunteer)
Lake Host Inspector (employee)
Lake Host Point Person (volunteer)
Lake Host Manager (employee)

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* 3. BACKGROUND: Please share with us why you chose to work/volunteer as a Lake Host.

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* 4. TRAINING: Please tell us what 2017 training(s) you participated in and rate the effectiveness of the training in preparing you for a successful Lake Host Inspector experience.

  Excellent Good Satisfactory Needs Improvement
Training with NH LAKES Staff (in person)
Training with NH LAKES Staff (webinar)
Local Training with Point Person

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* 5. PROGRAM MATERIALS: Please respond to the following questions.

  Strongly Agree Agree Neither Agree nor Disagree Disagree - needs minor improvements. Strongly Disagree - needs significant improvements. Not Applicable
The informational video 'Aquatic Invasive Species in New Hampshire's Waters: The Past, Present & Future' provided me with useful information about the aquatic invasive species issue in NH and what is being done/could be done to prevent their spread.
The training video 'Protect Our Lakes: How to Lake Host' provided me with useful information about how to serve as a Lake Host Inspector.
The Lake Host Manual provided me with useful information about how to serve as a Lake Host Inspector.
The double-sided, full-color, identification guide provided me with useful information about identifying aquatic invasive animal and plant species.
Boaters accepted the new 'PULL THE PLUG on aquatic hitchhikers!' brochure when I offered it to them.
Boaters accepted the new 'PULL THE PLUG on aquatic hitchhikers!' decal when I offered it to them.
The  'Lake Host on Duty' ramp sign was an effective tool to help raise awareness about the Lake Host Program and the 'Clean, Drain & Dry' method at our ramp.
The 'DRAIN HERE' ramp sign was an effective tool to encourage boaters to drain their boat before leaving the ramp.
The time-keeping forms (timesheet, volunteer match sheet) were easy to use.
The boater survey forms (boater survey, daily summary sheets) were easy to use.
The suspicious specimen bag was easy to use.

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* 6. LOCAL SUPERVISOR: Please rate your experience with your local Point Person.

  Strongly Agree Agree Neither Agree nor Disagree Disagree Strongly Disagree Not Applicable
My Point Person was readily available when I had questions, needed materials, needed to report an injury and/or a confrontation with a boater.
My Point Person provided me with adequate notice of my lake hosting schedule.
My Point Person checked in with me periodically to see how my Lake Host experience was going.
My Point Person provided me with helpful feedback to improve my performance as a Lake Host when necessary.
My Point Person provided a straightforward system for me to submit paperwork.
My Point Person treated me with respect.
My Point Person was easy to communicate with.

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* 7. LOCAL LOGISTICS - MATERIALS & PAPERWORK: Please indicate how you obtained the materials you needed (timesheets, match sheets, boater survey sheets, brochures, decals, specimen bags) to work at the ramp and how you turned in your paperwork (timesheets, match sheets, boater survey sheets, specimens).

  Always Most of the time Sometime Rarely Never Not applicable
My Point Person provided me with all the materials I needed at the beginning of the season.
At the beginning of each shift at the ramp, I got the materials I needed from a storage box/shed that was at the ramp.
At the beginning of each shift at the ramp, I got the materials I needed from a self-service box/shed/porch/mailbox at a private residence.
At the beginning of each shift at the ramp, or when I needed more materials, I got the materials I needed by meeting my Point Person at a private residence.
At the end of the shift/pay period, my Point Person visited me at the ramp to pick up my timesheet, match sheet surveys, and/or suspicious specimens.
At the end of the shift/pay period, I put my timesheet, matchsheet, boater surveys, and/or suspicious specimens into a storage box/shed (or other designated secure location at the ramp) for my Point Person to pick up.
At the end of the shift/pay period, I delivered my timesheet, matchsheet, boater surveys, and/or suspicious specimens to a self-service storage box/shed/porch/mailbox at a private residence for my Point Person to pick up.
At the end of the shift/pay period, I met my Point Person at a private residence to turn in my timesheet, matchsheet, boater surveys, and/or suspicious specimens.

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* 8. LOCAL LOGISTICS - ADVERSE WEATHER CONDITIONS: Please indicate what you did when adverse weather conditions (heavy rainstorms, thunderstorms) occurred at the ramp during your shift.

  Always Most of the time Sometime Rarely Never Not applicable
I waited out the storm by seeking shelter in my vehicle parked nearby.
I waited out the storm by seeking shelter at my own home, or a home of a relative.
I waited out the storm by seeking shelter in/under a kiosk/booth/tent/pavilion at the ramp.
I waited out the storm by seeking shelter at a local business or public building.
I waited out the storm by seeking shelter at my Point Person's private residence.
I left the ramp and stopped working and did not complete my shift.

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* 9. NH LAKES STAFF SUPPORT: Please rate your experience with the NH LAKES staff.

  Strongly Agree Agree Neither Agree nor Disagree Disagree Strongly Disagree Not Applicable
NH LAKES staff was readily available when my Point Person wasn't available to answer questions/provide me with something/to report an injury or confrontation with a boater.
NH LAKES staff was readily available when I needed to report a problem with my Point Person.
NH LAKES staff provided me with helpful feedback when they visited me during one of my shifts.
NH LAKES staff treated me with respect.
Employees: NH LAKES staff provided a straightforward way for me to receive my pay.
Employees: NH LAKES fixed problems with my pay in a timely manner.

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* 10. LAKE HOST/BOATER INTERACTION: Please tell us about the interactions you had with boaters that visited your ramp(s):

  Always Most of the time Sometimes Rarely Never Not Applicable
The boaters that I met allowed me to inspect their boat and trailer.
The boaters inspected the boat and trailer along with me.
The boaters appeared to be interested in learning about aquatic invasive species.
The boaters appeared to be supportive of the Lake Host Program.
The boaters treated me with respect.

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* 11. BOATER HABITS: Please tell us about the observations you had about boaters' aquatic invasive species prevention habits.

  Always Most of the time Sometimes Rarely Never Not Applicable
Boaters who visited the ramp knew about the new 'Clean & Drain' law requiring that all plant/animal specimens be removed from the outside of boats/trailers, boats be drained before leaving the ramp, and drain plugs be removed/open when trailering
When boaters arrived at the ramp from the road, the boat drain plugs were out/open.
When boaters arrived at the ramp from the road, the boat drain plugs were not out or open.
When boaters pulled their boat out of the lake at our ramp, they drained the boat bilge, livewells, motor, and pulled the drain plug in a location where the water would flow directly back into the lake.
When boaters pulled their boat out of the lake at our ramp, they drained the boat bilge, livewells, motor, and pulled the drain plug in a location where the water would not flow directly back into the lake.

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* 12. Please share with us what you like best about the Lake Host Program.

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* 13. Please share with us what could be done to improve the Lake Host Program.

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* 14. Please share with us why you plan to return or not return as a Lake Host next summer.

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* 15. Please share your suggestions about existing/new outreach and/or advocacy efforts that could result in a higher frequency of boaters cleaning and draining their boats and trailers between waterbodies.

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* 16. Please feel free to provide any other comments relative to the NH LAKES Lake Host Program that you would like to share with us!

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* 17. I am interested in signing up to receive NH LAKES' free monthly eNewsletter, Shorelines.

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* 18. I am interested in finding out information about becoming an individual member of NH LAKES! (Lake Hosts are eligible for annual membership at a special discounted rate of only $35 per year!)

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* 19. CONTACT INFORMATION: Please provide your contact information (optional).

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