Benchmarking Program Data Entry Form

Question Title

* 1. Your Details

Please ensure, all data entered is relating to the 2017/2018 financial year.

Please note, you can return to the data collection at anytime (survey monkey will automatically remember you and save your data - but it must be from the same device and IP address).

Question Title

* 2. Please either copy and paste your Customer Service Team's KPIs for the 2017/2018 financial year. Alternatively, email them to