GCAF 2016 Motorist Survey Thank you for your feedback on the Georgia emissions testing program. Question Title * 1. Please complete this survey only if you live in one of the following Georgia counties. Where do you live? Cobb DeKalb Fulton Gwinnett Cherokee Clayton Coweta Douglas Fayette Forsyth Henry Paulding Rockdale Question Title * 2. Did you take a personal gasoline-powered car or light-weight truck in for emission testing within the last 12 months? Yes – a 1996 or newer model year vehicle Yes – a 1995 or older model year vehicle No Question Title * 3. How would you rate your overall experience with the inspection process? Excellent Good Fair Poor Question Title * 4. What do you believe to be the benefits of vehicle emission testing? Check all that apply. Cleaner air in metro Atlanta Help Atlanta to meet federal air quality regulations Helps me protect my vehicle Promotes better health Program has no value/not worthwhile Question Title * 5. How effective is GCAF in the following areas (please rate using grade school ratings, A - F, with A being the highest rating): A B C D E F Customer service Customer service A Customer service B Customer service C Customer service D Customer service E Customer service F Providing easy-to-understand information Providing easy-to-understand information A Providing easy-to-understand information B Providing easy-to-understand information C Providing easy-to-understand information D Providing easy-to-understand information E Providing easy-to-understand information F Convenience Convenience A Convenience B Convenience C Convenience D Convenience E Convenience F 1-800 number 1-800 number A 1-800 number B 1-800 number C 1-800 number D 1-800 number E 1-800 number F Web site Web site A Web site B Web site C Web site D Web site E Web site F Repair and testing information Repair and testing information A Repair and testing information B Repair and testing information C Repair and testing information D Repair and testing information E Repair and testing information F Car sales information regarding emission requirements Car sales information regarding emission requirements A Car sales information regarding emission requirements B Car sales information regarding emission requirements C Car sales information regarding emission requirements D Car sales information regarding emission requirements E Car sales information regarding emission requirements F Live Chat Live Chat A Live Chat B Live Chat C Live Chat D Live Chat E Live Chat F Electronic Forms Electronic Forms A Electronic Forms B Electronic Forms C Electronic Forms D Electronic Forms E Electronic Forms F Question Title * 6. Were you aware that Georgia's Clean Air Force (GCAF) provides information about emissions testing through the following methods? (Answer Yes or No) YES NO Radio - English Radio - English YES Radio - English NO Radio - Spanish Radio - Spanish YES Radio - Spanish NO Online Web banners Online Web banners YES Online Web banners NO MARTA bus ads MARTA bus ads YES MARTA bus ads NO MARTA rail ads MARTA rail ads YES MARTA rail ads NO Facebook Facebook YES Facebook NO Twitter Twitter YES Twitter NO Tag office renewal inserts Tag office renewal inserts YES Tag office renewal inserts NO E-newsletter E-newsletter YES E-newsletter NO Web site Web site YES Web site NO Brochures Brochures YES Brochures NO News articles News articles YES News articles NO Service center Service center YES Service center NO Motorist Rights Poster Motorist Rights Poster YES Motorist Rights Poster NO Question Title * 7. What is your gender? Male Female Question Title * 8. What is your age range? Under 25 25-34 35-44 45-54 55 or over Decline to answer Question Title * 9. Which of the following ranges best describes your 2015 gross annual household income? Under $35,000 Over $35,000 Decline to answer Question Title * 10. How can GCAF improve the vehicle emissions testing program? Write your comments below. Done
