2012 Members Needs and Satisfaction Survey 1. General Information Question Title * 1. What category best describes your organization? Nonprofit Organization Government Agency For-Profit Business Other Question Title * 2. Is your organization an IACED member? Yes No Question Title * 3. What city is your organization in or closest to? Bloomington Evansville Fort Wayne Indianapolis Jeffersonville Kokomo Lafayette Muncie South Bend Terre Haute Valparaiso Question Title * 4. How long has your organization been a member of IACED? Less than 1 Year 1 to 5 Years 5 to 10 Years 10 or more Years Don't Know Question Title * 5. How useful/important are the following member benefits to your organization? Very Somewhat Not Don't Know Affiliation to National Partners Affiliation to National Partners Very Affiliation to National Partners Somewhat Affiliation to National Partners Not Affiliation to National Partners Don't Know Discounts on Conferences and Trainings Discounts on Conferences and Trainings Very Discounts on Conferences and Trainings Somewhat Discounts on Conferences and Trainings Not Discounts on Conferences and Trainings Don't Know Discounts on Technical Assistance Services Discounts on Technical Assistance Services Very Discounts on Technical Assistance Services Somewhat Discounts on Technical Assistance Services Not Discounts on Technical Assistance Services Don't Know Homeward Bound Participation Homeward Bound Participation Very Homeward Bound Participation Somewhat Homeward Bound Participation Not Homeward Bound Participation Don't Know Membership Directory Listing Membership Directory Listing Very Membership Directory Listing Somewhat Membership Directory Listing Not Membership Directory Listing Don't Know Networking Opportunities Networking Opportunities Very Networking Opportunities Somewhat Networking Opportunities Not Networking Opportunities Don't Know Public Policy Advocacy Public Policy Advocacy Very Public Policy Advocacy Somewhat Public Policy Advocacy Not Public Policy Advocacy Don't Know Question Title * 6. Please provide addtional details (postive or negative) regarding your experiences with IACED Programs and Services. Question Title * 7. What additional programs and services would you like to see IACED provide? Question Title * 8. Please rate your experiences with IACED staff? Excellent Good Average Poor Very Poor Don't Know Courtesy/Friendliness Courtesy/Friendliness Excellent Courtesy/Friendliness Good Courtesy/Friendliness Average Courtesy/Friendliness Poor Courtesy/Friendliness Very Poor Courtesy/Friendliness Don't Know Knowledge/Information Provided Knowledge/Information Provided Excellent Knowledge/Information Provided Good Knowledge/Information Provided Average Knowledge/Information Provided Poor Knowledge/Information Provided Very Poor Knowledge/Information Provided Don't Know Ability to Solve Problems/Issues Ability to Solve Problems/Issues Excellent Ability to Solve Problems/Issues Good Ability to Solve Problems/Issues Average Ability to Solve Problems/Issues Poor Ability to Solve Problems/Issues Very Poor Ability to Solve Problems/Issues Don't Know Timeliness in Executing Tasks Timeliness in Executing Tasks Excellent Timeliness in Executing Tasks Good Timeliness in Executing Tasks Average Timeliness in Executing Tasks Poor Timeliness in Executing Tasks Very Poor Timeliness in Executing Tasks Don't Know Overall Quality of Service Overall Quality of Service Excellent Overall Quality of Service Good Overall Quality of Service Average Overall Quality of Service Poor Overall Quality of Service Very Poor Overall Quality of Service Don't Know Question Title * 9. Please provide addtional details (postive or negative) regarding your experiences with IACED staff. Question Title * 10. Overall, how satisfied are you with IACED? Very Somewhat Not Don't Know Next
