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Thank you for sharing your feedback about the Talking Book Service and how well it meets your needs. Feel free to call the Talking Book Service at 1 (800) 458-3271 to speak to a staff member about your service or enter your name and phone number below, and a staff member will contact you.

* 1. If you would like TBS staff to contact you about your TBS service, please include your name and phone number below:

* 2. When you order books, do you receive them as soon as you would like?

* 3. Are you satisfied with the number of books you receive?

* 4. How often do you receive damaged books?

* 5. If you returned a machine, did you receive a prompt replacement?

* 6. How do you order books? Please check all that apply:

  Yes No
Print or audio catalog
Do you find the catalogs easy to use?
Online catalog
Do you find the online catalog easy to use?
The TBS selects my books from my reading preferences
When TBS selects your books, are you satisfied with the choices that are sent?

* 7. Do you download books or magazines from the following sources?

  Yes No
BARD
Send me information about BARD
SHELF PROJECT
Send me information about the SHELF PROJECT

* 8. If you use local library services in your community, which of the following do you use? (Check all that apply)

  Yes No
Large print books
Audio Books
Playaways
Local Programs
Downloadable books (e-books)

* 9. How would you rate the service provided by the Talking Book Service?

* 10. Please share any additional comments about your Talking Book Service:

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