2011 OCLC Web Site Evaluation (United States) Survey

1.How often do you visit the OCLC Web site?

2.Why do you visit the OCLC Web site? (Select all that apply.)

Other (please specify)

3.Did you find what you were looking for on the OCLC Web site?

Yes, I found what I was looking for

Not yet, I am still looking

No, but I found something else of interest

No

5.Overall, do you think the pages on the OCLC Web site have too much information, too little information or just the right amount of information?

Too much information

Just the right amount of information

Too little information

6.If available on the OCLC Web site, which social collaboration tools would be of interest to you? (Select all that apply.)

Product-specific user forums

Support knowledgebase

Discussion groups for different library types

Discussion groups for library school students

The ability to personalize the oclc.org home page with a favorites page, last visited, etc.

The ability to receive system alerts on mobile devices

The ability to rate or comment on pages, including documentation

Other (please specify)

7.Please provide comments or suggestions, if any, for recommended improvements and/or additions to the OCLC Web site.

8.How would you prefer to communicate with OCLC? (Select all that apply.)

Other (please specify)

2011 OCLC Web Site Evaluation (United States)