https://www.surveymonkey.com/r/20-21-55PartSurvey

This survey is designed to evaluate your satisfaction with the 55 and Better Recreation programs offered within the Chesapeake Parks, Recreation and Tourism department. As part of our ongoing efforts to continually improve, we ask you to provide feedback to assist the department in assessing existing services and programs.  It is our sincere goal to provide programs that are worthwhile and enhance quality of life for the citizens and guests of Chesapeake.  Please take a few moments to share your experience with us.

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* 1. What is your age range?

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* 2. Community center memberships are free for Chesapeake residents age 55+. Do you have a membership?

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* 3. How often did you visit a community center or "55 and Better" facility before the pandemic?

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* 4. Select all "55 and Better" Recreation virtual activities, program or events that you have participated in within the past 6 months.

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* 5. Please rate your satisfaction with the virtual activity, program or event that you participated in  on the following:

  Exceeded Expectations Met Expectations Did Not Meet Expectations
Informative
Engaging
Easy to Understand 

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* 6. How do you prefer to receive information about our "55 and Better" offerings? (Choose your #1 preference)

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* 7. Please enter your name and e-mail address if you would like to receive information regarding participation in virtual activities.

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* 8. If you were a program participant before the pandemic or you currently participate in our virtual activities, please rate your satisfaction with the Parks, Recreation and Tourism "55 and Better" staff on the following:

  Exceeded Expectations Met Expectations Did Not Meet Expectations
Approachability
Responsiveness
Communication/Engagement
Customer Service
Professional Knowledge
Professionalism
Consistency

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* 9. What is your level of satisfaction with your overall experience with "55 and Better" staff, programs, events and activities?

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* 10. Please list any "55 and Better" virtual activities you would like to see offered by Chesapeake Parks, Recreation and Tourism.

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* 11. Please provide any additional feedback on our virtual activities that you would like to share with us.

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