PEBB Customer Service Survey General Information Question Title * 1. How long have you been a PEBB member? 0-12 months 1-5 years 5-10 years 10+ years Question Title * 2. What is your gender? (optional) Male Female Question Title * 3. How old are you? (optional) 18-30 years old 30-50 years old 50+ years old Question Title * 4. Do you have other insurance benefits besides PEBB (for instance through your spouse or domestic partner’s employer)? Yes No Question Title * 5. Have you contacted someone at PEBB for any reason within the last 12 months? Yes No Question Title * 6. If yes, when you contacted PEBB what did you call about? (check all that apply) Claim question Benefits question/information 2016 electronic enrollment issue/question 2016 paper enrollment process 2016 member eligibility question 2016 plan choices Health Engagement Model program or participation question Wellness program question Other (please specify) Next