A website survey is a set of questions that allow you to get quantitative and qualitative feedback on your site. It can appear in different forms, from pop-ups to full-page overlays. And you can share it on different places in your site, depending on the pages you want to improve.
Wondering how and why to use a website survey? You should leverage it when you want to understand how visitors perceive your website. More specifically, a website survey gives you a chance to learn why visitors come to your site, what they hope to find, and whether you deliver the experience they expect.
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Our expert-certified website feedback template is a springboard for getting to know the needs of your website visitors and gauging the overall effectiveness of your online presence. Ask what brought users to your website, what the likelihood is that they’ll return, and how they liked their experience. Was it a positive user experience? How would they rate their user interface satisfaction? Whether you’re concerned about content, intuitive design, efficiency, memorability, usability, heuristics, or just your overall business model, our survey template will help your website get the feedback it needs. If you have more specific questions about your web presence, you can also customize questions or add new ones.