Software evaluation survey template




times used

2 min

to complete

Are your software and your support team user-friendly? This expert-certified software evaluation survey shows you whether or not your software meets your users’ needs. With questions from how well the software operates, to the overall care of your customer support team, this survey lets you look at the big picture.

This survey template helps software creators understand how their users experience their product and services. How easy is it for users to operate the software? Does the software run smoothly? If the user encounters a problem with the software, are the user manual and the company’s customer service team helpful? Know what your users want to keep them away from your competitors and coming back for more. To personalize this survey, you can customize this template and include questions specific to your software.

You may also like:

Customer satisfaction survey template

What are your customers saying about you? Learn what they think of your company, get feedback on customer service, and more.

Preview template

Employee engagement survey template

Find out how your employees feel about their job. By listening to your team, you can make decisions to build a happier workplace.

Preview template

Event planning survey template

Use this template to organize your event and see who's coming. When you're done, get post-event feedback to improve for next time.

Preview template

See how SurveyMonkey can power your curiosity