A software evaluation template provides a baseline of questions you can ask—or edit before asking—to better understand how users feel about different aspects of your software. More specifically, a software satisfaction survey helps you measure your software’s ease of use, collaboration capabilities, security features, among other things.
So why use this template? Our expert-certified software evaluation survey shows you whether or not your software meets your users’ needs. With questions from how well the software operates to the overall care of your customer support team, this survey lets you look at the big picture.
This survey template helps software creators understand how their users experience their product and services. How easy is it for users to operate the software? Does the software run smoothly? If the user encounters a problem with the software, are the user manual and the company’s customer service team helpful? Know what your users want to keep them away from your competitors and coming back for more. To personalize this survey, you can customize this template and include questions specific to your software.