Software and app customer feedback with NPS®

6

questions

12,300+

times used

1 min

to complete

Find out what’s really behind your Net Promoter® Score. The Software and App Customer Feedback with NPS is specifically designed for software companies. Use it to help you understand the factors that are contributing to your software company’s NPS so you can make improvements or spotlight where you already shine.

This template is tested, certified, and built by our survey research experts to ask the questions that are most associated with raising the NPS of software companies and products. Send it to your users to uncover what’s driving their rating of your product or service. The feedback you get can be invaluable to improving your product or business.

All you have to do to start using the Software and App Customer Feedback with NPS is sign up or sign in to SurveyMonkey.

NPS®, Net Promoter® & Net Promoter® Score are registered trademarks of Satmetrix Systems, Inc., Bain & Company and Fred Reichheld.

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