Last updated: August 15, 2016

The products and services of SurveyMonkey and its affiliates are made available to customers subject to applicable terms and conditions. Subject to your order document with SurveyMonkey, this document identifies which terms apply to the products and services you have purchased.

If your product or service is not identified in the list below, please refer to your order document.

Applicable Terms for Products and Services

Product or Service Name Applicable Terms
Business Services
Enterprise subscription
Advanced subscription
Enterprise Agreement
SurveyMonkey Salesforce Integration subscription SurveyMonkey Salesforce Integration Terms of Service
SurveyMonkey Benchmark (subscription)
SurveyMonkey Benchmark (one-time download)
SurveyMonkey Benchmarks Terms of Service
SurveyMonkey Marketo Integration subscription SurveyMonkey Marketo Integration Terms of Service
SurveyMonkey Oracle Eloqua Integration Terms of Service SurveyMonkey Oracle Eloqua Integration Terms of Service
Customer Experience (CX)
Customer Experience SurveyMonkey Customer Experience Terms of Service
FluidSurveys Enterprise Services
All FluidSurveys subscription plans, including:
FluidSurveys Enterprise Basic Subscription
FluidSurveys Pro Plan Subscription
FluidSurveys White Label Subscription
FluidSurveys Enterprise Agreement
FluidSurveys Additional Vanity URL with SSL
FluidSurveys Vanity URL (No SSL)
FluidSurveys Branding Package – Standard
FluidSurveys Data Migration
FluidSurveys Existing Account Transfer Service
FluidSurveys Survey Programming
FluidSurveys Training Session
FluidSurveys White Label – Additional Invites
FluidSurveys White Label – Additional Responses
FluidSurveys White Label Collectors
FluidSurveys White Label Parking Fee
FluidSurveys Website Intercept
FluidSurveys Enterprise Agreement
FluidReview Services
FluidReview subscription FluidReview Master Services and Subscription Agreement
Audience Services
Brand Tracking Study
Industry Intelligence Study
Survey Respondents
SurveyMonkey Audience Terms of Service
Other Services
Election Tracking Syndicated Data subscription
Election Tracking Custom Questions
Election Tracking Terms of Service
SurveyMonkey SELECT account
SurveyMonkey GOLD account
SurveyMonkey PLATINUM account (including HIPAA-enabled PLATINUM accounts)
Survey Platform Terms of Service