Need confidence that your survey is perfect before you send it out? Want to conquer your customer experience management? Find new ways to get surveys in front of the people who matter? We’ve got you covered. These features will help you tap in to the power of your respondents’ voice so you can get data you can act on. The best part? You can use these features today.
We mean anyone. Quizzes are perfect for employee training programs on benefits, security, harassment, and more. You can also use them for test taking or as a customer re-engagement tool. Want an engaging way to onboard new hires or assess your employees’ knowledge of your corporate policies? Quizzes make it easy.
Quickly make online quizzes that anyone can take on any device
Instantly give quiz takers their results, including corrected answers and more
Easily track quiz completion, scores, and rankings for individuals or groups
Ready to take your customer satisfaction to the next level? SurveyMonkey has created a dedicated customer satisfaction solution that allows you to collect, understand, and analyze customer feedback so you can design winning customer programs. With SurveyMonkey CX, you can go beyond simply measuring Net Promoter Score® to understand the key drivers behind the score, assess how they will impact your revenue, and more! Visit the SurveyMonkey CX website.
When you want to make sure your survey is perfect, nothing beats getting good feedback from the right people. Now you can let them leave comments in your survey with SurveyMonkey’s new commenting feature. Commenting lets you see all your feedback in one place so you finalize and send out your survey more quickly. The beauty is that you can ask anyone you want to comment—all you need is their email address.
Running surveys from your mobile device has never been faster. We’ve made code tweaks to make pages load even faster from the SurveyMonkey app.
There are now more than twice as many languages available for the SurveyMonkey app. Use it in UK English, German, Spanish, French, Dutch, Brazilian Portuguese, Japanese, Italian, Russian, Korean, Swedish, Danish, Norwegian, Finnish, Turkish, or traditional Chinese.
You can show your respondents instant results of the survey they just took with our new mobile responsive design.
Ask questions in Facebook Messenger to get feedback from people, wherever they are. Send surveys that look and feel like a Messenger conversation so you can improve completion rates and get the data you need. Want to try the beta? Sign up here!
Automatically trigger surveys and take follow-up actions in Salesforce to enrich your CRM data with customer feedback. Start collecting customer feedback in Marketo and use the data to identify hot leads, personalize your lead nurture, and increase renewals and referrals.
Automatically import your contacts to your SurveyMonkey Contacts list and start sending them surveys.
See how your survey results compare to the competition with our Benchmarks data, which we update quarterly.
Need a quick survey tip while you’re creating your next survey? Just click the Help Center pop-up button at the bottom right of your screen and search for what’s bugging you. If the short tip you get back doesn’t help, the Help Center article it belongs to will. Try now!
Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.
Want to know what your customers are saying about you? Customer satisfaction surveys can help you find out what people think of your company, get feedback on customer service, and more.Visit Page
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Organizing an event is tough work. Who’s coming? What’s their schedule? Event surveys can give you a clearer picture. When you’re done, get post-event feedback to improve for next time.Visit Page