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Software Engineer III, Backend

Engineering

Ottawa

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About SurveyMonkey

SurveyMonkey (NASDAQ: SVMK) is a leading global survey software company on a mission to power the curious. The company’s People Powered Data platform empowers over 17 million active users to measure and understand feedback from employees, customers, website and app users, and the market. SurveyMonkey’s products, enterprise solutions and integrations enable 335,000+ organizations to solve daily challenges, from delivering better customer experiences to increasing employee retention. With SurveyMonkey, organizations around the world can transform feedback into business intelligence that drives growth and innovation.

SurveyMonkey is a place where the curious come to grow. By embedding inclusion into our processes, policies, and culture, we are building a workplace for our 1,000+ employees across North America, Europe, and APAC where people of every background can thrive. We’ve won multiple awards and received recognition for our forward-looking policies, including extended parental and bereavement leave, vendor benefits standards, and Take 4 sabbaticals. 

SurveyMonkey was recognized by Great Place to Work® and FORTUNE as a top workplace in 2018 and 2019, and the company has also won numerous awards as a leader in global survey software, including being named among CNBC’s Disruptor 50 and the Forbes Cloud 100. 

Over the past two years we’ve become a public company and expanded our platform with enterprise-grade features in privacy, security and compliance, putting SurveyMonkey on the path to rapidly expand our presence within the Fortune 500. We have ambitious goals to grow our international footprint as well, and every member of our troop plays a critical role in driving this growth and transformation. It’s an incredible time to join the company and be a part of our next chapter!

We power the curious

Every day 20 million questions are answered in our platform. Whether it’s to get 10 employees’ opinions about a company barbecue or 10,000 customers’ comments about the next big product. We’ve built a platform that’s simple for a survey novice to use, but powerful enough for a pro. SurveyMonkey’s 1,000+ employees throughout North America, Europe, and the Asia-Pacific are dedicated to powering the curious.

The Role

We are looking for a Software Engineer for the Developer Platform team who has a real passion for solving complex and interesting problems. We help build and maintain the Apps, Integrations, and APIs that help grow our platform both internally and throughout our customer base, as well as provide strategic integrations and solutions to deliver value and get feedback where it’s needed most.

Some of the things you will do in this role:

  • Build and maintain high traffic services across multiple data regions
  • Writing readable and extensible code, and keeping tabs on post-release metrics
  • Design fault-tolerant systems that can scale, and allow us to move quickly without impacting customer access
  • Build observable systems that track important metrics and automatically notifies when something is off
  • Investigate and address issues with performance, scalability, and maintainability
  • Participate in code reviews
  • Promote and champion best practices

Qualifications

  • Minimum of 5+ years experience in web application development mainly focused on the backend
  • Ability to work in agile environments with frequent deployments
  • Experience building and maintaining RESTful APIs that support tens of thousands of developers
  • Able to write efficient SQL queries and design schemas for relational databases
  • Culture of code reviews, writing technical specifications and collaborating closely with others (not a solo hacker)
  • Be self-motivated and have a strong work ethic; willing to go the extra mile when it's crunch time
  • Bachelors or Masters in Computer Science or a related field, or equivalent experience
  • Experience building high-traffic APIs and websites
  • Experience with modern security and access control practices
  • Experience with CI/CD
  • Linux configuration and administration
  • Experience with multi-region data center architecture

Technologies We Use

  • Python
  • SQL Server, MySQL, Memcached
  • React

Benefits and Perks

  • We offer competitive salaries, equity compensation, RRSP matching, and all our Canadian employees get 4 weeks of vacation.
  • We provide health, dental, vision and life insurance for employees and their families.
  • Planning on growing your own troop? Both moms and dads qualify for 16 weeks of paid parental leave.
  • Looking for ways to prioritize health? Enjoy free fresh food 4 days a week, commuter transport & gym membership benefits, and well-being programs.
  • We support your career development with online learning subscriptions, workshops, and expenses–paid conferences every year.

Must be able to obtain and hold government security clearance at the Reliability level.

At SurveyMonkey, we offer competitive salaries, medical/dental benefits, PTO, RRSP matching, and equity compensation.

SurveyMonkey is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. 

Accommodations are available for applicants with disabilities.

Apply Now

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