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Senior Salesforce Developer

Engineering

San Mateo

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About SurveyMonkey

SurveyMonkey (NASDAQ: SVMK) is a leading global survey software company on a mission to power the curious. The company’s People Powered Data platform empowers over 17 million active users to measure and understand feedback from employees, customers, website and app users, and the market. SurveyMonkey’s products, enterprise solutions and integrations enable 350,000+ organizations to solve daily challenges, from delivering better customer experiences to increasing employee retention. With SurveyMonkey, organizations around the world can transform feedback into business intelligence that drives growth and innovation.

SurveyMonkey is a place where the curious come to grow. By embedding inclusion into our processes, policies, and culture, we are building a workplace for our 1,000+ employees across North America, Europe, and APAC where people of every background can thrive. We’ve won multiple awards and received recognition for our forward-looking policies, including extended parental and bereavement leave, vendor benefits standards, and Take 4 sabbaticals. SurveyMonkey was recognized by Great Place to Work® and FORTUNE as a top workplace in 2018 and 2019, and the company has also won numerous awards as a leader in global survey software, including being named among CNBC’s Disruptor 50 and the Forbes Cloud 100.

Over the past two years we’ve become a public company and expanded our platform with enterprise-grade features in privacy, security and compliance, putting SurveyMonkey on the path to rapidly expand our presence within the Fortune 500. We have ambitious goals to grow our international footprint as well, and every member of our troop plays a critical role in driving this growth and transformation. It’s an incredible time to join the company and be a part of our next chapter!

 

The Role 

As a Senior Salesforce Developer for SurveyMonkey, and a critical member of the Business Systems team, your role is a combination of strategic thinking, problem solving, and being an expert on all things Salesforce.  Your primary mission will be to enhance, optimize and build-up the Salesforce platform, develop new ways to simplify user experiences, and create effective data flows across systems, processes, and reporting platforms.

Business Systems team enjoys the fast-paced environment interacting continuously with cross-functional teams while managing the underlying key infrastructure systems and processes that help SurveyMonkey scale and deliver on its business strategy.

 

What you’ll do:

  • Deploy, administer, troubleshoot, monitor, support, and operate a scalable, secure, and extensible high performing Salesforce Platform (including 3rd party integrations)
  • Partner closely with functional team members to optimize the end-user experience across our key internally-facing platforms
  • Build-out transformative experiences for both internal and external customers
  • Develop operational excellence across the cross-functional environment including development and tracking of key business metrics, reporting and tracking

 

What you’ll need:

  • Significant experience with Salesforce.com including Identity Management, SSO, Sales, Service and Analytics Clouds, and building out Force.com pages
  • Thorough understanding of Salesforce.com security model including sharing, profiles, and roles supporting large population of users, both internal and external
  • Thorough understanding and experience in setting up and managing customizations through Connected Apps, Custom Objects, Workflows, Domains, Sites, Metadata migrations
  • Thorough understanding of the Sales business and day-to-day challenges facing typical Sales & Service organizations
  • Experience in implementing and managing data integrations and data migrations using External Objects/External Data Sources, Salesforce Connect, Heroku Connect, Organization Sync, ETL and Data Loader tools

 

Technical Skills:

  • Salesforce Certified DEV 501 certification preferred with ADM 201 Certification
  • Expert in writing and developing Visualforce, Lightning Component, Apex classes, integrations, APIs, custom controllers, Force.com APIs / sites and triggers with a proficiency in HTML, XML, JavaScript, SQL, CSS, Ajax, Java and REST-based web services
  • Strong expertise in writing test classes & building triggers, batch classes, future methods etc.

 

At SurveyMonkey, we offer competitive salaries, medical/dental benefits, PTO, 401k, paid holidays and parental leave, and equity compensation.

SurveyMonkey is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.



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