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At SurveyMonkey, we help individuals, communities and businesses communicate, collaborate and make informed decisions with our online survey solutions. We are building a team of highly-talented, passionate people to deliver innovative, easy-to-use solutions and provide excellent support to our customers.

Join us as we execute on our mission to enable thousands of people to participate in creative endeavors, garner essential insights into business and personal affairs, and make better plans and decisions in a fast-moving world.

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IT Administrator

Engineering

San Mateo

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SurveyMonkey

Founded in 1999 and based in San Mateo, California, SurveyMonkey is the world’s leading platform for turning people’s voices and opinions into actionable data — People Powered Data. Whether it’s with customers, employees, or a target market, SurveyMonkey helps curious individuals and companies — including 99% of the Fortune 500 — have conversations at scale with the people who matter most. It’s People Powered Data that allows them to understand not only “what” is happening, but “why.” SurveyMonkey’s 700+ employees throughout North America, Europe, and Asia Pacific are dedicated to powering the curious.

 

The Role

SurveyMonkey is seeking to add a IT administrator to support our internal corporate systems. This is a hands-on role that offers compelling projects, an excellent working environment, great coworkers and a culture that values teamwork and innovation. In addition, there are many opportunities for further training and career growth.

 

Required Skills

  • Manage daily operation of Windows and Mac systems, mobile devices, networking equipment and provide application support to employees
  • Troubleshoot issues to ensure a quick and satisfactory results
  • Working knowledge of a broad range of hardware such as servers, laptops, printers, IP phone systems, A/V, and mobile devices
  • Experience working with corporate email systems (Exchange, Office365) as well as a variety of popular software packages.
  • Proficient in both OSX & Windows administration including installation, configuration, and security
  • Self starter focused on problem solving and customer satisfaction
  • Ability to comfortably communicate with both highly technical and non-technical people with emphasis on training users
  • Must have experience supporting an engineering organization.
  • Capable of following and composing process and procedure documentation
  • Familiarity with fundamental networking/distributed computing environment concepts; ability to configure DHCP, DNS, Windows host networking and local and network based user and group accounts and permissions; understands routing concepts
  • Experience in or solid understanding of Video Conferencing (preferably LifeSize)
  • Certifications a plus (ex. Microsoft, Cisco, Comp TIA, VMware, Citrix)

 

At SurveyMonkey, we offer competitive salaries, medical/dental benefits, PTO, 401k, paid holidays, and equity compensation.

 

SurveyMonkey is an equal opportunity employer.

Apply Now

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