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At SurveyMonkey, we help individuals, communities and businesses communicate, collaborate and make informed decisions with our online survey solutions. We are building a team of highly-talented, passionate people to deliver innovative, easy-to-use solutions and provide excellent support to our customers.

Join us as we execute on our mission to enable thousands of people to participate in creative endeavors, garner essential insights into business and personal affairs, and make better plans and decisions in a fast-moving world.

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Director, Engineering

Engineering

Ottawa

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About SurveyMonkey

Founded in 1999 and based in San Mateo, California, SurveyMonkey is the world’s leading platform for turning people’s voices and opinions into actionable data — People Powered Data. Whether it’s with customers, employees, or a target market, SurveyMonkey helps curious individuals and companies — including 99% of the Fortune 500 — have conversations at scale with the people who matter most. It’s People Powered Data that allows them to understand not only “what” is happening, but “why.” SurveyMonkey’s 700+ employees throughout North America, Europe, and Asia Pacific are dedicated to powering the curious.

The Role

We are looking for an experienced and inspiring leader to lead the engineering teams for SurveyMonkey’s suite of forms products: 

  • Wufoo - the fastest, easiest way to build amazing online forms.
  • SurveyMonkey Apply - effortlessly collect and review applications for grants, scholarships, fellowships and other programs.

You will be responsible for the engineering strategy and the operation and maintenance of the APIs, services and infrastructure of Wufoo and SM Apply - supporting our customers, partners and developers.  You will work with the technical leadership team to define and deliver the evolution of our next generation forms products.

This leader will be a critical component of continuing to build out our engineering team.  A key area of focus will be to recruit and empower a high performing team of technical talent, able to coach, develop and mentor, and collaborate with multiple teams across several locations. In addition, this role will partner closely with a cross-functional team of senior engineering leaders.   You will be expected to drive efficient and effective processes and tools for development, continuous integration and deployment.

This role will report directly to the CTO and be based in Ottawa, Canada.

Responsibilities

  • Lead a team of 25+ developers to build and scale an highly skilled engineering team
  • Drive data and test driven development culture within the development team through education and knowledge sharing
  • Partner closely with HR and recruiting teams to attract and recruit strong, experienced talent
  • Manage responsibility for the public and private APIs, application services and data services of the Wufoo and Apply products.
  • Help implement effective engineering processes and policies that emphasize quality and forward progress
  • Drive architecture discussions and planning with engineering and product teams
  • Own daily management of objectives, priorities, tradeoffs, and risks for your organization
  • Provide both technical leadership and mentorship of people managers - holding a high performance bar for the team

Requirements

  • 10+ years experience leading high volume, high availability, multi-dc server engineering teams
  • Experience evolving and scaling an existing set of distributed services towards a new target architecture over time
  • Demonstrated experience in running teams distributed across multiple locations
  • Experience operating in a Continuous Integration/Continuous Deployment environment in the public cloud
  • A track record of recruiting extraordinary, diverse senior technical talent to inspire a talented team
  • Strong presentation, organizational and communication skills
  • Ability able to weigh conflicting constraints and make rapid decisions in a dynamic environment
  • High EQ
  • BA/MA in Comp Sci, Engineering math, statistics, or related field

Must be able to obtain and hold government security clearance at the Reliability level.

At SurveyMonkey, we offer competitive salaries, medical/dental benefits, PTO, RRSP matching, and equity compensation.

SurveyMonkey is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Accommodations are available for applicants with disabilities.

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