Join SurveyMonkey!

At SurveyMonkey, we help individuals, communities and businesses communicate, collaborate and make informed decisions with our online survey solutions. We are building a team of highly-talented, passionate people to deliver innovative, easy-to-use solutions and provide excellent support to our customers.

Join us as we execute on our mission to enable thousands of people to participate in creative endeavors, garner essential insights into business and personal affairs, and make better plans and decisions in a fast-moving world.

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Director, IT

Engineering

San Mateo

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SurveyMonkey

Founded in 1999 and based in San Mateo, California, SurveyMonkey is the world’s leading platform for turning people’s voices and opinions into actionable data — People Powered Data. Whether it’s with customers, employees, or a target market, SurveyMonkey helps curious individuals and companies — including 99% of the Fortune 500 — have conversations at scale with the people who matter most. It’s People Powered Data that allows them to understand not only “what” is happening, but “why.” SurveyMonkey’s 700+ employees throughout North America, Europe, and Asia Pacific are dedicated to powering the curious.

 

The Role

We are seeking experienced, highly-skilled IT director to join our innovative technology team. In this role, you will be responsible for powering the employee productivity of a fast growing global workforce  and managing the entire Information Technology Department. You will work closely with senior leadership, users, and the technology team to help determine the best way possible to meet the technology needs of the company as we scale. Using our survey tools we want to cultivate a customer feedback centric organization that builds systems and solutions to delight our internal customers.

 

Responsibilities

  • Oversee entire IT department, including infrastructure and applications
  • Liaise between all parties to understand requirements and how best to meet them
  • Procure buy in from senior management for needed projects
  • Manage and oversee all stages of the development lifecycle for new projects
  • Ensuring that our company’s technology is meeting its goals and objectives efficiently and reliably
  • Work to deliver products on time and on budget
  • Help to prioritize short and long term objectives
  • Maintain existing programs, seeing that necessary updates are made
  • Oversee maintenance of hardware
  • Stay up to date on security risks and ensure corporate security
  • Report progress and challenges to senior management
  • Work to meet the overall corporate goals
  • Optimize profitability and customer satisfaction through technology
  • See that all reported issues are resolved quickly and efficiently

 

Qualifications

  • Bachelor’s degree in Computer Science or related field required; master’s degree is a plus
  • Evidence of continuing education, such as certifications, is a plus
  • Minimum 8 years’ experience in the technology field
  • Minimum 3 years’ experience in leadership or management in an IT setting
  • Significant experience in all phases of the development lifecycle
  • Solid working knowledge of current security protocols and threats
  • Hands-on experience in all relevant coding languages (C#, HTML, Javascript)
  • Excellent project management, communication, and interpersonal skills
  • Ability to foresee possible issues and troubleshoot them proactively



At SurveyMonkey, we offer competitive salaries, medical/dental benefits, PTO, 401k, paid holidays, and equity compensation.

SurveyMonkey is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply Now

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