Centralize your IT ticket requests with this help desk ticket survey template. Quicken response time by allowing users to select their issue: account recovery, communications, software, hardware, video conferencing, security, or other.
This template allows respondents to easily create a new ticket and share department, and contact information so that you can filter by team. Streamline responses by gathering emails of anyone that needs visibility to the request. Respondents can directly upload screenshots or documents to provide more information about their IT issue.
This template is ready to use as-is, or you can customize it by matching the design to your company’s colors and logo and adding questions as you see fit. To create a survey using the IT Help Desk survey template, just sign up or sign in to SurveyMonkey.