Online surveys support patient-provider communication by getting feedback—both from patients and employees. A lot of hospitals, clinics, and other providers have recognized this need:
SurveyMonkey can help you gather and analyze more information faster. You can create custom health surveys, or rely on expert templates. Distribute surveys through email, websites, mobile devices, or even computers in waiting rooms. Then use our powerful platform to analyze the results and export professional charts.
We make it easy—and we help protect patient privacy with secure, HIPAA-compliant features.
Surveys are a great way to gather information that doesn’t show up on lab tests or come up in conversation. And while patients might hesitate to provide you with direct feedback in person, surveys give them the chance to do so privately. Plus, your organization can meet national
accreditation and compliance standards by achieving certain patient satisfaction and safety ratings.
Here are a few ways to use surveys to improve your practice:
Ask your patients to tell you about their visit and the quality of their experience with doctors, support staff, and your facilities. You can also stay in front of patients’ requests by sending out brief surveys to evaluate their needs before each office visit.
Providing quality care is easier when everyone in your organization is engaged. Make sure doctors, nurses, and staff have the training and tools they need to do their jobs. You can also get feedback on internal procedures and identify potential liability issues. Here are a few common uses:
Find pre-written survey templates for surveys like these below.
Survey your female and male patients to find out what health issues are of greatest concern in your area, at specific ages, or by gender. Use patient feedback to identify staffing requirements, design new services, or
promote healthy living by putting together health education and community outreach programs.
How did your patients hear about you? Why did they choose your dental office over others in their community? If they haven’t had regular dental care, why not? In addition to gathering information about patient care and preferences, use surveys to assess your strategies for patient education, scheduling regular checkups,
tracking and monitoring patient health, getting referrals, and growing your practice.
An annual eye exam may be the only time an optometrist or optician sees their patients—but there are other opportunities to connect.
Poll your patients to understand their needs: Has a prescription changed? Are contact lenses still comfortable? Is there any difficulty with night-time driving? Send out an online survey before each patient’s appointment, or have them fill out a survey once they arrive for their office visit.
To collect statistics about a specific audience or population, consider using
SurveyMonkey Audience. You can survey physicians across a particular medical specialty. Or compare habits of one of your patient groups to those across the rest of the U.S. population. Audience is seamlessly integrated with our online survey tools and features more than 30 million people who are ready to take your survey.
Animals deserve great care too. From understanding how owners feel about your facilities to making sure employees are engaged and focused, surveys are a great way to improve a practice or understand a marketplace.
In the U.S., healthcare providers who collect protected health information (PHI) have an obligation to safeguard their patients’ privacy. If your organization has obligations under HIPAA—and wants to collect healthcare information online—we can help. We offer a business associate agreement, enhanced security features, and more. Learn more about
HIPAA compliance at SurveyMonkey.
(Some templates available in English only.)
If you want to make sure your survey is methodologically sound – and save some time – our
survey templates can give you a head start. You can also build your own healthcare survey from scratch, or use individual questions from our
Question Bank of methodologist-certified questions.
Here are a few sample survey templates:
Or choose an example from the rest of our library of healthcare survey templates:
How to use healthcare surveys
Smart ideas for healthcare surveys
Whether you’re a provider, caregiver, or administrator, you know that a lot of things have to align to give your patients the care they deserve. Our powerful survey tools help you get the answers you need to make improvements across your organization. Get feedback with expert templates or create custom surveys. We make it easy.
From wait times to health outcomes, improve your level of care by getting patient feedback. Designed by the U.S. Dept. of Health and Human Services.
Designed by the U.S. Dept. of Health and Human Services, this template asks about every aspect of a patient’s care over the past year.
Get input from hospital staff on critical safety issues. This comprehensive survey was designed by the U.S. Agency for Healthcare Research and Quality.
Understand your patients’ experiences—and their expectations. Try our easy survey builder and pre-written templates.Visit Page
Give healthcare workers a voice. Use surveys to improve scheduling, employee engagement, and patient safety.Visit Page
Collect personal health information online. We offer industry-leading safeguards and can act as your Business Associate.Visit Page