Your data may tell you “what” happened, but not “why.” Survey data integration adds context, color, and sentiment to data in apps; from Zoom to Salesforce®. Discover how automated integration of survey data from customers, employees, and your markets can give your apps—and your business—a boost.
Connect survey results with existing customer data using API integration for Salesforce, or another CRM, to get a better understanding of your customers. Measure customer happiness at regular intervals by automatically triggering surveys from your CRM at key milestones of the customer journey. Automate win-loss surveys, trigger post-case surveys to collect instant feedback, and create alerts so teams can take action.
Better understand your prospects by integrating survey data in Marketo or HubSpot to enrich leads. Improve lead quality by scoring and segmenting leads based on survey responses, and use that segmentation to create more personalized campaigns. Build stronger customer relationships that will lead to increased conversions and sales—and a more loyal, valuable customer base.
Empower teams with survey data that can be shared across the organization. Improve survey quality and results by using your favorite collaboration tools, like Microsoft Teams and Google Drive, to share survey designs, get buy in, invite comments, and keep feedback in one place. Make sure that insights make an impact, companywide, by sharing survey results with teams.
Get deeper insights by integrating survey data with reporting and analytics tools, like Tableau and Microsoft Power BI. Extract and automatically import survey responses into your favorite analytics tool to visualize data and better track trends and feedback. Create charts and reports that let you share data with the rest of your team. Get more context around collected data by seeing survey data in reporting apps.
Create custom, automated workflows with integrated survey feedback using the Power Automate connector. Replace repetitive, manual processes, save time, and accelerate critical business decisions by integrating survey feedback at scale for a wide range of use cases—from proactively following up with unhappy customers to sharing product feedback with the right teams. Flow feedback data into 500+ other business systems to embed deeper insights and fuel faster and more effective action.
Drive more productive meetings and capture in-the-moment feedback directly within the Zoom and Microsoft (coming soon) apps. Launch surveys and polls easily during meetings to generate real-time insights from customers, employees, patients—any meeting attendees. Share results and take action to increase employee engagement, improve the customer or patient experience, and make virtual meetings more interactive.
Check out our data integration with 100+ popular apps and plug-ins—from events to email, customer support to social—and find what works for you.
Don’t see what you are looking for? We have open APIs that allow you to build custom data integrations that fit right into your workflows.