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Customer testimonial template

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    See how SurveyMonkey can power your curiosity


    Highlight your standout customer stories with SurveyMonkey’s Customer Testimonial Template. In a 2022 study, 77% of consumers said they ‘always’ or ‘regularly’ read online reviews for local businesses. As the value of customer testimonials increases, take the first step in unlocking your company’s product performance or customer support quality. 

    Understand customer engagement with this simple and easy-to-use survey. Allow customers to give specific feedback about problems solved using your product. See what qualities customers value from your product: price, ease- of- use, quality of service, or features and capabilities. Determine if users would recommend this product to others. Gather specific insights about the most interesting or surprising use cases of your product/service. Customize it to include your company’s competitors and track customer sentiment. 

    Boost your brand image by showing that your company values customer insights, or use feedback from this survey to feature on your website’s homepage or customer page. To create a survey using the Customer Testimonial survey template, just sign up or sign in to SurveyMonkey.